Job descriptionSalary : £27,808 - £30,815 per annum
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
Location : Hybrid Home Based and Hospice Sites, South West (near Bristol, Barnstaple or St Austell)
Working pattern: Full time, Permanent
About the role
Children's Hospice South West (CHSW) believes that children, young people and families can help shape better services by sharing their experiences, ideas and voices. This role creates meaningful ways for families to be heard and to influence the support they receive. Working with partner organisations, it will initially focus on building a strong partnership with Jessie May to help ensure family voices are at the heart of future developments.
What you'll be doing
Help establish and support Family and Children's Advisory Boards
Facilitate engagement activities and peer support opportunities
Gather and present family feedback
Ensure the experiences of children, young people and families directly inform service development, governance and strategic decision-making
You'll be based at home and at your local Hospice site (near Bristol, Barnstaple or St Austell), with travel across organisational sites and community locations as required.
What you'll bring
The ability to build relationships and facilitate meaningful conversations
Experience supporting families to influence change
An interest in working alongside children, young people and families
A belief in the value of co-production
Enthusiasm, creativity and a commitment to inclusion
You'll need to meet the essential criteria for the role, but not every desirable criterion if you believe you have the skills, values and potential to succeed, we'd encourage you to apply.
What's on offer
33 days' holiday plus bank holidays, rising with service
Enhanced sick pay, up to 6 months full pay
Pension scheme with 7% employer contribution
Enhanced maternity/adoption pay and family-friendly policies
Occupational health, wellbeing support and Employee Assistance Programme
Life assurance scheme
Ongoing training and development opportunities
A supportive, inclusive workplace committed to sustainability and environmental responsibility
Additional information
CHSW is committed to safeguarding and promoting the welfare of children and young people. All employees must apply for an enhanced disclosure from the Disclosure and Barring Service. xwwtmva
Closing date: 30th August 2026. Interviews are planned face-to-face at Charlton Farm on 10th September 2026.
We welcome applications from people with diverse backgrounds, and are committed to a culture where everyone feels they belong.
You may have experience of the following: Family Engagement Officer, Family Participation Coordinator, Family Voice Coordinator, Co-production Coordinator, Family and Community Engagement Officer, Patient and Family Engagement Coordinator, Service User Involvement Coordinator, Family Support and Engagement Officer, Participation and Engagement Coordinator, Family Liaison Coordinator
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