Talent.com
Wasserman Media Group
Ticketing Director – FIFA World Cup 2026Wasserman Media Group • Greater London, England, UK
No longer accepting applications
Ticketing Director – FIFA World Cup 2026

Ticketing Director – FIFA World Cup 2026

Wasserman Media Group • Greater London, England, UK
30+ days ago
Job type
  • Temporary
Job description
  • Wasserman operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans. Headquartered in Los Angeles, Wasserman's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit . Based in London, with travel to the United States required during the tournament, you will be responsible for overseeing the full lifecycle of ticket management—from planning and allocation through to on-site delivery—while also leading the set-up, deployment, and ongoing management of a bespoke ticket and guest management system. This is a unique opportunity to play a key role in one of the world’s biggest sporting events, working with global stakeholders, VIP clients, and internal teams to deliver a seamless guest experience.Please note : the role can be considered as either a fixed term contract role until August 2026 or a Freelance position. What You Will Be Doing : Leading all aspects of ticket management for the FIFA World Cup 2026 programme, ensuring tickets are accurately allocated, tracked, and distributed.* Acting as the primary liaison between FIFA ticketing teams, commercial affiliates, and internal delivery units.* Setting up and overseeing a robust ticket and guest management system, ensuring integration with hospitality, transport, and accreditation operations.* Overseeing the planning, implementation, and management of ticketing allocations, fulfilment processes, on-site support at venues. and service levels for designated client groups.* Acting as the primary client and stakeholder liaison on all matters relating to ticketing and guest access.* Managing ticketing-related communications and queries across clients, partners, and guests.* Collaborating closely with internal teams including Hospitality Operations, Security, Accreditation, and Guest Services.* Managing stakeholder expectations and providing strategic advice to ensure ticketing operations align with client objectives and contractual obligations.* Leading troubleshooting and contingency planning to address operational issues and ensure readiness for match days.* Overseeing reporting, reconciliation, and audit processes for ticket inventory and usage. Provide regular reports and updates to clients and internal leadership. Key Responsibilities : Serve as the main point of contact for allocated client groups, ensuring ticketing needs are understood and met.* Set up and manage a secure, scalable ticket and guest management system (including vendor coordination and system configuration).* Oversee ticket distribution strategies, operational readiness, and compliance with ticketing policies and systems.* Own the guest data lifecycle—ensuring accuracy, privacy compliance, and real-time access control.* Monitor ticket inventory, allocations, transfers, and usage with a strong focus on reporting and traceability.* Coordinate closely with US-based venue teams for on-site ticketing operations and guest services.* Manage cross-functional workstreams, ensuring timely execution of deliverables.* Identify potential issues related to ticketing delivery and develop mitigation strategies.* Analyze ticketing data, create performance dashboards, and contribute to post-event reporting and evaluation.* Ensure all operations are compliant with FIFA policies, data protection regulations, and contractual commitments.* Recruit, brief, and manage ticketing support staff as required for event delivery. Skills and Experience You Need : Proven experience (7+ years) in account management, event operations, or ticketing for major international events—experience with sports tournaments is a strong advantage.* In-depth knowledge of ticketing platforms, CRM systems, and digital ticket distribution technologies.* Demonstrated ability to manage high-level stakeholders and complex operational delivery under tight timelines.* Strong project management skills, including budgeting, planning, and team coordination.* Excellent communication and interpersonal skills, with the ability to navigate diverse cultural environments.* Highly organised, solution-oriented, and capable of working under pressure in fast-paced, dynamic environments.* Experience in managing third-party vendors and contractors is desirable.* Fluency in English is essential; additional languages (particularly Spanish) are an asset.* Availability for international travel and flexible working hours, including weekends and match days.*Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.*We are seeking seeking an experienced Director – Ticket Management to oversee lead end-to-end ticketing operations and guest management for a major football hospitality programme for the FIFA World Cup 2026 . #J-18808-Ljbffr
Create a job alert for this search

Ticketing Director – FIFA World Cup 2026 • Greater London, England, UK

Similar jobs

Global Football Partnerships Leader

Genius Sports GroupGreater London, England, GB
Full-time

Genius Sports Group is seeking a Global Head of Football Partnerships to define and lead its global football strategy.This role requires proven experience in the sports industry, particularly in gl... Show more

 • Promoted

Global Director, Premium F1 Hospitality & Events

Dentsu Aegis Network Ltd.Greater London, England, United Kingdom
Full-time

Director of Hospitality & Events to lead premium hospitality and sponsorship activations for global brands within Formula 1.Based in London, you will drive end-to-end event strategy, guest experien... Show more

 • Promoted

Senior Director, Corporate Communications (Europe) Visa Job listing

FinancialnarrativeGreater London, England, United Kingdom
Full-time

Senior Director, Corporate Communications (Europe).Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entit... Show more

 • Promoted

Account Director, Lifestyle - Travel

PURPLECity Of London, England, GB
Full-time

Account Director, Lifestyle - Travel.PURPLE is a global lifestyle communications agency with offices in Los Angeles, Miami, New York, London, Hong Kong & Singapore.For more than two decades, PURPLE... Show more

 • Promoted

Strategic Account Director, Travel & Hospitality Growth

CiklumLondon, England, GB
Full-time

A leading technology solutions company in London is seeking an Account Director to oversee strategic direction and client satisfaction within the Travel and Hospitality sector.The ideal candidate w... Show more

 • Promoted

Director, Capital Placement: Global Origination

Ladd & Co.Greater London, England, United Kingdom
Full-time

Director for its Capital Placement practice in Greater London.The successful candidate will hold senior client and investor relationships, originate mandates, and oversee execution with direct P&L ... Show more

 • Promoted

Senior Account Director, Sports & Entertainment Partnerships

FuseGreater London, England, GB
Full-time

An established industry player is seeking a dynamic Account Director to lead key accounts in the vibrant world of sports and entertainment marketing.In this exciting role, you'll be a trusted advis... Show more

 • Promoted

Group Director, Sports Partnerships & Growth

Omnicom MediaGreater London, England, United Kingdom
Full-time

Fuse, powered by Omnicom Media Group, is seeking a Group Director in London to steer large sport and entertainment partnerships across key brands.You will guide account teams, shape strategy, and e... Show more

 • Promoted

Creative Director - Social (Instagram & TikTok)

kast.xyzGreater London, England, United Kingdom
Full-time

Creative Director - Social (Instagram & TikTok).We're looking for a Creative Director to make KAST a cult brand.You'll own our Instagram and TikTok creative direction, shaping how millions of peopl... Show more

 • Promoted

Global Creative Director: Brand Vision & Campaigns

Flight Centre Travel GroupGreater London, England, GB
Full-time

Flight Centre Travel Group is seeking an exceptional Creative Director to lead the creative vision for Corporate Traveller and FCM, shaping how two of the world's leading business travel brands sho... Show more

 • Promoted

Global Football Partnerships Leader

Genius SportsGreater London, England, GB
Full-time

Genius Sports is looking for a Global Head of Football Partnerships to define and execute their global football strategy.This role involves managing high-impact partnerships across leagues, federat... Show more

 • Promoted

Senior Account Director, Sports Marketing - Client Growth

Right Formula LTDGreater London, England, GB
Full-time

A leading sports marketing agency in London is seeking an Account Director to lead client relationships and drive measurable growth.The ideal candidate has over 8 years of experience in sports mark... Show more

 • Promoted

Global F1 Hospitality & Events Director

DentsuGreater London, England, United Kingdom
Full-time

Dentsu is seeking an experienced Director, Hospitality & Events, to lead end-to-end strategy, planning and delivery of premium hospitality activations for a global brand within the Formula 1 landsc... Show more

 • Promoted

Senior Director, Performance Marketing in Sports & Entertainment

THE·TEAMGreater London, England, United Kingdom
Full-time

THE·TEAM is seeking a Senior Director to lead performance-focused client work within the Brands and Properties division in the UK.You will steer senior client scopes, forecast budgets, and drive re... Show more

 • Promoted

PR Account Director - F1

YunoJunoGreater London, England, GB
Full-time

London based, required on site 3 days p/w.This role requires a minimum of 8 years of experience in PR and communications, with a significant portion specifically within Formula 1, or closely relate... Show more

 • Promoted

Global F1 Partnerships Director | Hospitality & Activations

JLBLondon, England, GB
Full-time

A leading marketing agency in London is seeking a Senior Account Director to lead the strategy and execution of a global Formula 1 partnership.The role involves managing high-profile hospitality pr... Show more

 • Promoted

Strategic Brand Partnerships Director

Excel Sports ManagementGreater London, England, GB
Full-time

Excel Sports Management in London seeks an Account Director to lead strategic partnerships across a leading technology client’s sponsorship portfolio in Formula 1 and football.You will translate cl... Show more

 • Promoted

Travel PR Account Director: Lead Global Campaigns

FINN PartnersGreater London, England, GB
Full-time

FINN Partners is seeking an Account Director for a one-year maternity cover in London.You will lead high-profile travel accounts, developing integrated campaigns across print and digital channels.T... Show more

 • Promoted

Sports Account Director - Client Projects

LADbible GroupGreater London, England, GB
Full-time

OverviewWant to work with one of the largest youth publishers in the world; one of media's most progressive brands; be a driving force for good amongst Gen Z; We’re on the hunt for a sport-obsessed... Show more

 • Promoted

Senior Account Director - Integrated Campaigns (Hybrid)

Christy Media SolutionsGreater London, England, GB
Full-time

A leading European in-house brand agency is seeking an experienced Account Director to lead integrated campaigns within the sporting sector.This senior role demands over 5 years of experience in ad... Show more