At Whittard of Chelsea, we’ve been delighting customers with exceptional tea, coffee, and hot chocolate experiences since 1886. Our stores are more than just retail spaces‑they’re destinations of discovery, hospitality, and passion. Now, we’re looking for an experienced Retail General Manager to lead our flagship store in London – a multi-million-pound turnover site serving thousands of customers each week.
This is no ordinary Store Manager job. It’s a dual site opportunity to lead at the top-setting the tone for excellence in a premium, customer-first environment where exploration is part of everyday life.
You’ll walk into the aroma of freshly brewed coffee and shelves bursting with colour and curiosity. But you’re not just overseeing the day—you’re shaping it.
You’ll be:
At Whittard, we believe that leading a store is about more than sales—it’s about creating a place where people discover something exceptional. You’ll be part of a business that values innovation, warmth, and the magic of exploration.
We offer:
You’ll also have the chance to collaborate with peers across our store network, contribute to exciting new initiatives, and help shape the future of Whittard’s most prestigious store.
If you’re a strategic thinker with a passion for hands-on leadership, and you’re excited by the challenge of managing a flagship store in a fast-paced, customer-led environment—this could be your next big move.
#J-18808-LjbffrGeneral Manager - Covent Garden • Greater London, England, UK
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