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The Horseshoe
General ManagerThe Horseshoe • Greater London, England, UK
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General Manager

General Manager

The Horseshoe • Greater London, England, UK
30+ days ago
Job type
  • Full-time
Job description

General Manager - Award Winning Pub, Bar and Restaurant Group - Quality - London

On the menu, our all-day food offer focuses on seasonality and sharing - from small plates to hearty gastropub classics - while weekends are all about Saturday brunch and stunning Sunday roasts. Behind the bar you'll find the best of London’s craft beer scene, classic cocktails, small-batch gins and artisan wines. Located opposite Balham station, we’re the perfect spot for a few pints, a quick bite, or dinner with friends and family, and our street-side terrace is made for al fresco drinking and dining.

Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled General Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business.

The Role

  • As GM you will take full ownership of all aspects of running the venue. You will be given autonomy and run the site as if it were your own business.
  • Being business savvy and demonstrating great commercial acumen is a must.
  • Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction.
  • You have impeccable floor, bar and late night experience knowledge as well as late night experience.
  • You will be given the opportunity to train, personally develop and progress your career as the company continues to grow.

What we looking for:

  • Wear your heart on your sleave, take ownership, be bold and run the business as if it's your own
  • Be cool, calm and collected, manage pressure with ease, nothing can phase you
  • Must have minimum 2 years’ experience as a general manager depending on the property being looked at
  • Solid communication and organisational skills, be approachable
  • Superb customer & floor service skills
  • Excellent all-round business knowledge from financials to customer satisfaction
  • An entrepreneurial flare
  • Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun
  • Personal License holder beneficial

What's in it for me:

  • A competitive salary & bonus scheme
  • Training and development
  • Career progression and promotion opportunities with regular new openings around the corner
  • Get out and about, you automatically get 30 % discount across all our pubs, bars and restaurants
  • The opportunity to make strategic decisions within your business – take ownership and Be Fearless
  • Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere
  • 28 days holiday
  • Employee Assistance Programme (EAP)
  • Good people know good people - an awesome referral scheme
  • Birthdays are for celebrating, so have the day off on us
  • Cycle to work scheme

Interested in hearing more, get in touch so we can arrange to meet up and show you around.

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General Manager • Greater London, England, UK

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