Head of Infrastructure

The Head of Infrastructure, Data & Technology Solutions is responsible for establishing and coordinating the infrastructure standards, operating model, governance, and cross‑cutting platform capabilities required to run DTS products securely, reliably, and consistently.

DTS operates a federated model, where specialist product and platform teams retain autonomy for how they build, deploy and operate their own environments. The Head of Infrastructure ensures those teams operate within a common set of DTS standards for reliability, observability, security, deployment control, cost visibility, operational readiness and resilience.

The role will work closely with the CTO, Chief Architect, SVP Data Collaboration Infrastructure, SVP Security and Compliance, TechOps, Engineering, Product, Enterprise Technology and platform leads across InfoSum, Open Intelligence, Resolve and other DTS capabilities.

The purpose of the role is to create alignment and visibility across infrastructure and to provide the autonomy needed by specialist teams to operate according to agreed standards and principles.

What you’ll be doing

Infrastructure Standards and Operating Model

Define and maintain the common infrastructure standards that DTS platforms must meet.

• Work with DTS leadership to define infrastructure principles, minimum standards and operating expectations.
• Establish standards for reliability, observability, deployment governance, security, resilience, cost visibility and operational readiness.
• Ensure standards are practical and can be adopted by different DTS platform teams.
• Create a clear infrastructure operating model that distinguishes between central standards and product‑team autonomy.
• Ensure infrastructure standards align with DTS architecture, security, product and commercial priorities.

Federated Infrastructure Governance

Coordinate a federated infrastructure model across DTS.

• Ensure InfoSum, Open Intelligence, Resolve and other platform teams can operate their own infrastructure while meeting common DTS requirements.
• Avoid unnecessary centralisation that would slow down specialist teams or remove useful autonomy.
• Define where common tooling or central coordination is required.
• Ensure each product/platform team has clear infrastructure ownership and accountability.
• Create mechanisms to monitor whether teams are operating within agreed standards.

Alignment with DTS Leadership

• Take direction from the CTO, Chief Architect, SVP Data Collaboration Infrastructure and SVP Security and Compliance on infrastructure priorities.
• Translate DTS architecture and security principles into practical standards.
• Work with DTS leaders to resolve trade‑offs between autonomy, standardisation, cost, security and reliability.
• Ensure infrastructure decisions support the wider DTS platform direction.
• Provide leadership with visibility of infrastructure risks, gaps, dependencies and progress.

Deployment Governance and Change Visibility

• Establish central visibility of who deployed what, when and where.
• Support release gates, change records and deployment auditability.
• Enable teams to use their own deployment tooling while reporting into a common deployment record.
• Support mechanisms to pause or control deployments during high‑risk or sensitive periods.
• Ensure deployment activity can be correlated with incidents, outages and platform instability.

Observability, Monitoring and Operational Visibility

• Establish standards for logging, metrics, tracing, alerting and dashboards.
• Ensure product teams provide the right operational and security telemetry.
• Support cross‑platform visibility for incidents, chained attacks, service degradation and performance issues.
• Work with Security Operations on SIEM, SOC and threat detection requirements.
• Ensure infrastructure and application events are visible to the right operational teams.

Reliability, Resilience and Operational Readiness

• Define standards for service‑level objectives, availability, recovery, incident readiness and operational maturity.
• Work with platform teams to ensure services are designed and operated to appropriate reliability levels.
• Support disaster recovery, business continuity and operational readiness requirements.
• Ensure teams have appropriate runbooks, escalation paths and incident response processes.
• Track recurring operational issues and ensure they are addressed through the appropriate teams.

Infrastructure Security Alignment

• Ensure infrastructure standards reflect security requirements around access control, network exposure, ingress/egress, secrets, logging and hardening.
• Work with the Cloud and Platform Security Lead where applicable.
• Ensure teams provide evidence that required infrastructure security controls are in place.
• Support the reduction of unnecessary public exposure across DTS services.
• Ensure infrastructure governance supports audit, compliance and client assurance requirements.

Cost Visibility and Capacity Oversight

• Define standards for cloud cost reporting and allocation.
• Ensure teams can report infrastructure cost by product, platform, client or workload where appropriate.
• Identify areas of duplication, waste or inefficient infrastructure use.
• Support capacity planning across growing DTS platforms and AI/data workloads.
• Provide leadership with clear visibility of infrastructure cost drivers and optimisation opportunities.

Relationship with TechOps

• Partner with TechOps to ensure infrastructure standards are practical in delivery workflows.
• Use TechOps feedback to identify recurring operational issues and improvement opportunities.
• Avoid duplication of TechOps responsibilities.
• Ensure delivery operations and infrastructure governance operate as a joined‑up capability.
• Clarify when issues should be handled by TechOps, product engineering, infrastructure teams, security or DTS leadership.

Common Tooling and Shared Platform Capabilities

• Assess where common tooling should be used for deployment governance, observability, incident management, cost reporting, infrastructure inventory and operational reporting.
• Avoid unnecessary standardisation where teams need specialist tooling.
• Support common integration points rather than forcing all teams onto identical infrastructure stacks.
• Define central capabilities that allow teams to remain autonomous while providing DTS‑wide visibility.
• Work with Architecture and Infrastructure teams to introduce shared services where there is clear value.

Who you’ll be working with

• Common DTS infrastructure standards and operating model.
• Federated infrastructure governance across DTS platforms.
• Alignment of infrastructure activity with DTS leadership direction.
• Deployment governance and production change visibility.
• Observability, monitoring and operational visibility standards.
• Reliability, resilience and operational readiness expectations.
• Infrastructure cost visibility and reporting.
• Clear distinction and partnership between Infrastructure and TechOps.
• Infrastructure alignment with DTS architecture, security and compliance requirements.
• Ensuring platform teams retain autonomy while meeting common DTS standards.

What you’ll need

• Multiple years of experience overseeing infrastructure, platform engineering, SRE, DevOps, cloud operations or technology operations leadership.
• Strong understanding of cloud platforms, deployment models, observability, reliability, infrastructure governance and operational resilience.
• Experience working in federated or matrixed technology organisations.
• Ability to define standards and operating models without over‑centralising delivery.
• Strong understanding of CI/CD, deployment governance, incident management, monitoring, logging and production operations.
• Good knowledge of infrastructure security, access control, network exposure, cloud posture and operational risk.
• Ability to influence senior technical leaders and product/platform teams without relying solely on line authority.
• Strong stakeholder management skills across Engineering, Architecture, Security, Product, TechOps and Enterprise Technology.
• Ability to balance autonomy, consistency, security, reliability and delivery speed.
• Clear communication skills and ability to create practical standards that teams can adopt.

What the Head of Infrastructure is expected to

• Act as a coordinator and enabler, not a central blocker.
• Respect the autonomy of specialist product and platform teams.
• Create clarity around infrastructure standards and expectations.
• Work closely with DTS senior leadership and take direction from agreed architecture and security strategy.
• Build trust with TechOps, Engineering, Infrastructure, Security and Product teams.
• Challenge teams where infrastructure practices create risk, poor visibility or operational weakness.
• Avoid unnecessary centralisation while reducing fragmentation where it creates risk.
• Provide clear reporting on infrastructure health, cost, reliability and operational readiness.

Success measures

• DTS having clear and adopted infrastructure standards.
• Product and platform teams operating autonomously while meeting common DTS expectations.
• Improved visibility of deployments and production changes across DTS.
• Better observability and monitoring across DTS platforms.
• Clearer understanding of infrastructure ownership and operational accountability.
• Improved ability to correlate incidents with deployments and infrastructure changes.
• Reduced infrastructure fragmentation where it creates operational, security or cost risk.
• Improved infrastructure cost transparency.
• Stronger alignment between Infrastructure, TechOps, Security, Architecture and Engineering.
• Leadership having confidence in the reliability, visibility and governability of DTS infrastructure.

Who you are

• You are open, collaborative, inclusive and respect diverse views.
• You are optimistic and believe in the power of creativity, technology and talent to create brighter futures.
• You are extraordinary – a creative leader and pioneer who brings extraordinary outcomes to the team.

What we’ll give you

• Passionate, inspired people – a culture where people can do extraordinary work.
• Scale and opportunity – take on projects at an unparalleled scale.
• Challenging and stimulating work – unique projects and a collaborative team of problem‑solvers.
• Hybrid work – teams are in the office around four days a week; accommodations or flexibility can be discussed during the interview process.

WPP is an equal‑opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

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