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London UK (Hybrid: 3 days p/ week in office)
Full-time permanent contract
The Role:
Joining as our Sr HR Business Partner - EMEA youll own and execute Klaviyos HRBP Playbook partnering with leaders across the UK Ireland France Germany and the broader EMEA region often supporting them from a different location to your own. Youll act as a thought partner for leaders and a trusted confidant to employees coaching them on aligning teams to business objectives and enhancing team culture through learning and development talent management and performance management.
A key focus of this role is supporting Go-To-Market (GTM) teams across EMEA: Sales Presales Customer Success Marketing and Partnerships. Youll bring strong employment law expertise across multiple EMEA jurisdictions and navigate complex employee relations situations with confidence. Experience working with works councils is advantageous and welcomed.
Your Impact:
Strategic HR Business Partnership
- Provide strategic HR partnership and executive coaching to EMEA leaders and people managers across Sales Customer Success Marketing and Partnerships (GTM functions) driving engagement development and retention.
- Partner with the Director of HR International to ensure full leadership coverage across EMEA managing a broad and diverse client group.
- Build strong relationships with leaders across the UK Ireland France Germany and the wider EMEA region adapting your approach to local context.
Employment Law & Employee Relations
- Apply deep knowledge of employment law across multiple EMEA jurisdictions to give compliant pragmatic guidance on complex employee relations issues.
- Engage and collaborate with works councils and employee representative bodies where applicable (preferred not required).
Diversity Equity & Inclusion
- Partner with the DEI team as an advocate coach and facilitator helping leaders build diverse and inclusive teams.
People Analytics & Organisational Strategy
- Use data to identify people trends and translate them into recommendations programs and projects.
- Identify organisational gaps and deploy people strategies that help GTM and other teams scale effectively.
Talent Management & Programme Delivery
- Partner with the Talent Management COE to launch and run initiatives including performance reviews succession planning and org design.
- Collaborate with the wider HRBP team and People Ops functions (Talent Acquisition Learning & Enablement Compensation DEI) to build and deploy programs across client groups.
What Success Looks Like:
- EMEA leaders treat you as a trusted advisor youre sought out for your expertise and perspective.
- Youve built a strong trusted presence across the UK Ireland France Germany and the wider EMEA region despite operating across geographies.
- Employment law situations are handled with confidence pragmatism and without surprises.
- Your GTM clients report a measurably better partnership experience as Klaviyo scales across EMEA.
- People and org decisions are grounded in data and reflect a clear point of view not just process.
Please note that job responsibilities may change from time to time. Your team lead will be the most up-to-date source for job expectations.
Who You Are:
Education and Experience
- BA/ BSc degree in Human Resources or related field.
- 7 years of experience as an HRBP with a significant proportion of that time supporting EMEA-based organisations.
EMEA Expertise & Employment Law
- Deep pan-EMEA HR experience with strong understanding of the cultural legal and organisational landscape across the region.
- Strong demonstrable employment law knowledge across multiple EMEA jurisdictions (UK Ireland France and Germany required; additional markets a plus) with the ability to provide pragmatic commercially sound guidance on complex employee relations matters.
- Experience working with works councils or other employee representative bodies across EMEA markets.
Business Partnering Across Distance
- Experience supporting GTM teams: Sales Presales Customer Success Marketing and/or Partnerships ideally in a fast-paced high-growth environment.
- Proven ability to build trust and deliver impact with leaders based outside your own location managing relationships primarily through remote and cross-border ways of working.
- Ability to coach leaders and managers at all levels on personal and team development.
- Experience influencing and advising executives on talent and employment matters across multiple geographies.
Analytical & Change Capability
- Ability to use people analytics to spot trends build a case for investment and measure whether people strategies are delivering results.
- Strong ability to drive change management in a rapidly scaling environment with high levels of autonomy.
- Demonstrated ability to manage multiple complex competing priorities across a broad EMEA remit with strong business acumen.
Systems & Travel:
- HRIS experience such as Workday as well as proficiency Google Suite/ Microsoft.
- Comfortable working in an environment where AI is changing how teams operate and how work gets done
- Willing and able to travel depending on business needs (e.g. HQ Boston for Summits EMEA office hubs).
#LI-Hybrid #LI-JW1
Required Experience:
Senior IC
Employment Type : Full Time
Experience: years
Vacancy: 1