Benefits, Policy & Compliance Manager

Overview

We are looking for a detail-oriented and globally minded Benefits, Policy & Compliance Manager to join our team in London. This role is central to shaping and governing the policies and practices that underpin our employee experience and ensure our operations remain compliant, consistent and future-ready.

As the go-to expert on policy and benefits governance, you’ll work closely with our regional People & Culture team members to ensure clarity, consistency, and compliance across the globe. You’ll play a critical role in driving policy clarity, minimising risk, strengthening frameworks, and embedding high standards across the employee lifecycle.

This is a great opportunity for someone who thrives in complexity, enjoys translating legislation into practical action, and is passionate about building strong foundations for a global, fast-moving company.

Responsibilities

• Act as the global owner and primary subject matter expert for all People & Culture (P&C) policies and procedures, providing strategic direction, practical guidance, and expert support to a global P&C team. Ensure consistent global interpretation, implementation and application of policies, aligned with organisational values, legal requirements, and best practice.


• Drive proactive and continuous compliance with all global labour laws. As a key part of this, you will be responsible for the direct management and oversight of all US federal and state compliance, including but not limited to Form I-9, EEO-1, and managing key US benefits processes.


• Lead and manage global benefits reviews, renewals, and vendor relationships, providing data-driven recommendations that align with regional market demands and organisational objectives.


• Collaborate closely with the Finance team to ensure accurate and timely processing and payment of global payroll and benefits, managing related data flows and reconciliations.


• Develop and implement a proactive compliance and audit program. You'll ensure the company remains compliant with all relevant labour laws and regulations, and you'll work in partnership with the global P&C team to conduct regular local audits and maintain high standards of compliance.


• Design and maintain a robust global policy framework, translating multiple labour laws into clear, actionable policies and procedures. You'll empower the P&C advisory team to execute these policies effectively across all entities.


• You will set the global standards for employee file compliance and data protection, providing training and support to the P&C team on requirements and best practices.


• Lead key policy and compliance projects, including the creation and maintenance of employee handbooks, coordinating compliance-focused training, and optimising core P&C processes to achieve efficiency and compliance.

Qualifications

• Relevant experience in global P&C operations, processes, benefits, and multi-country compliance across diverse regions, specifically the Americas, UK, and Australia.


• Strong knowledge of core global P&C service functions, including global benefits administration, payroll operations, policy and compliance.


• Deep and current understanding of regional P&C compliance requirements, global employment laws, and best practices across various jurisdictions. Strong grasp of P&C data infrastructure and privacy regulations (e.g., GDPR).


• Project management skills with the ability to handle multiple projects simultaneously and meet tight deadlines.


• Proficiency with global P&C technology systems (HRIS, payroll platforms, benefits administration systems), terminology, and process optimisation.


• Demonstrated organisational, analytical and time management skills and display the following aptitudes: communication, problem solving and conflict resolution.

Why Catapult?

• We have amazing people. We can promise you will work with some of the most ambitious and intelligent people in an exciting industry, and you will do some of the best work of your life.


• We encourage our people to have constructive, open and honest communication to make Catapult extraordinary; innovate and create smart solutions; establish a collaborative, yet challenging, environment to develop our performance and the performance of our customers.


• Our workforce spans more than 20 countries, you'll have the opportunity to work across multiple nationalities and cultures, and build your global awareness and capability


• We value improvement and development. We are challenging ourselves to continuously grow and become a high-performance company. That means we maintain a growth mindset in everything we do, and our people are always looking for ways to do things better. There is an unlimited opportunity to grow, do more, and do better.

Whether you're interested in sports or not, you’ll have the satisfaction of knowing your work is supporting some of the most successful teams and athletes on the planet!

All offers of employment are subject to Catapult's positive prehire check. To find out more, please contact the Talent Partner for this role.

Job details

• Seniority level: Mid-Senior level


• Employment type: Full-time


• Job function: Human Resources


• Industries: Software Development and Sports Teams and Clubs

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