Chief Customer Experience Officer
Leeds | Hybrid | Permanent
Build the future of Professional Services in a fast-growing AI technology business
Are you an experienced Professional Services leader who has successfully built and scaled high-performing delivery teams within a software, SaaS, ERP or technology environment?
This is a rare opportunity to join an ambitious, rapidly growing technology business as Chief Professional Services Officer, taking ownership of the strategy, structure and delivery excellence of a global Professional Services function.
Reporting directly to the CEO and operating as a key member of the leadership team, you will play a pivotal role in shaping how complex technology solutions are implemented, delivered and scaled. You’ll own the full implementation lifecycle, from commercial handover through to successful deployment and transition into Customer Success, ensuring customers receive exceptional outcomes while driving operational and commercial performance.
This is a strategic leadership role for someone who thrives on building from the ground up, creating scalable processes, developing talented teams and delivering predictable, profitable growth.
What you’ll be doing
What we’re looking for
You’ll be an established Professional Services leader with a proven track record of building and scaling implementation functions within a technology environment.
You’ll bring:
Experience with platforms such as Microsoft Dynamics, Business Central, Power Platform, Salesforce, ServiceNow, Oracle, SAP, IFS or field service management solutions would be advantageous.
Why this opportunity?
If you’re a Professional Services leader who enjoys creating, scaling and transforming delivery organisations, this is an opportunity to make a lasting impact.
Apply today to find out more.
Chief Professional Services Officer • West Yorkshire, England, United Kingdom
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