Training & Competence Manager

About us

At Davy, it’s the unique talents of all our people that have been the foundations of our success for 100 years. As we continue to grow, so do you. Because you are not just part of our team – you are a key player in shaping our future.

At Davy, you are the difference.

Established in 1926, the Davy Group sits at the heart of wealth and capital in Ireland, providing a broad range of services to high-net-worth individuals, self-directed investors, small-to-medium enterprises, credit unions, corporations, and domestic & international institutional investors.

Our culture is shaped around three values, which are at the heart of everything we do: client success, one Davy, and building a proud legacy. Sharing the same goals, we work together to deliver exceptional outcomes for our clients. As part of a team of over 900, you will be encouraged to learn and to grow, both professionally and personally.

A strong wealth management background is essential for this role, which is responsible for overseeing and enhancing the quality of advice delivered across the business while ensuring excellent client outcomes and regulatory compliance. The Training & Competence Manager will lead the implementation, oversight and continuous improvement of the firm's Training & Competence framework, supporting the development of advisers and certified individuals through coaching, assessment and professional development. By leveraging deep industry knowledge and experience of the advice process, the role ensures that client-facing professionals maintain the skills, qualifications, behaviours and standards required to deliver high-quality advice, meet regulatory and CPD obligations, and foster a culture of continuous learning and professional excellence.

This is a very exciting time to join a business that is experiencing significant growth and transformation. The successful candidate will have the opportunity to play a key role in shaping the future capability of our advice team, helping to develop the next generation of high-performing advisers while contributing to the continued success and growth of the business.

Requirements

Key responsibilities of this position will include:

Training & Competence Framework

• Drive continuous improvement in advice quality by identifying best practice, enhancing adviser capability and supporting the consistent delivery of excellent client outcomes.
• Maintain and continuously enhance the firm's Training & Competence Scheme.
• Ensure ongoing compliance with regulatory requirements and industry best practice.
• Conduct regular reviews of T&C policies, procedures and competency standards.
• Recommend improvements to training and assessment methodologies.

Competency Assessment & Supervision

• Oversee the assessment and sign-off of competent advisers and certified staff.
• Identify skills and knowledge gaps and implement development plans.
• Ensure appropriate supervision arrangements are in place for trainees and newly appointed advisers.
• Conduct competence assessments through:

1. File reviews
2. Observation sessions
3. Client meeting review
4. Knowledge testing
5. Behavioural assessments

Regulatory & Certification Oversight

• Monitor compliance with applicable certification and conduct requirements.
• Ensure all regulated individuals maintain required qualifications and professional standards.
• Oversee annual fitness and propriety assessments.
• Manage annual competence sign-off processes.

Management Information and Reporting

• Produce monthly and quarterly T&C reporting.
• Present competency trends and risk indicators to senior management committees.
• Monitor:

1. Adviser competency status
2. CPD completion
3. File review scores
4. Quality assurance outcomes
5. Regulatory training completion
6. Competency exceptions

About you

We are looking for somebody who has the following background and skills:

• Minimum 5 years' experience within the wealth management, financial planning, investment management or financial advice sector.
• Strong understanding of a Training & Competence role within Wealth Management.

Excellent understanding of:

1. Wealth management and financial planning advice processes.
2. FCA Training & Competence requirements.
3. Consumer Duty principles.
4. Certification Regime requirements.

• Strong coaching and development skills.
• Excellent analytical and reporting capability.
• Strong stakeholder management and influencing skills.

Desirable

• Client facing experience in the provision of advice.
• Experience supporting advisory, investment management and pension businesses.
• Chartered Financial Planner or Chartered Wealth Manager status.
• Experience overseeing and implementing T&C schemes.
• Experience of adviser file review and competency assessment frameworks.
• Experience of managing or supervising a team.

Benefits

What we offer

At Davy, our people are our biggest investment. In today’s fast-moving world, we know it’s important to feel secure and empowered. That’s why Davy benefits support you through all of life’s stages, offering health and wellness, flexible working options, flexible benefits allowance, learning and development opportunities, through to assisted retirement planning.

Health and Wellbeing

Psychological safety, emotional wellbeing and support are a priority at Davy. We offer a comprehensive Employee Assistance Programme (EAP) and mental health first aid. Our Sports & Social teams promote physical wellbeing and social connection.

Reward and Recognition

We offer a competitive remuneration package to include salary, bonus, pension and a host of additional benefits to protect you and your family when it matters most.

Growth and Development

Our award-winning L&D function supports you and your growth at Davy. We offer a comprehensive range of professional and personal development opportunities. Our culture supports learning, and we encourage you to explore more at Davy.

Positive Workplace

Our workplace is inclusive, diverse, and offers everyone a sense of belonging. We are flexible and continue to support a hybrid working model. You will get to be your best at Davy.

Values and Culture

Exceptional client outcomes delivered by a world class team, underpinned by our core Davy values – One Team, Client Success, and Proud Legacy.

Important Information

Davy is an equal opportunities employer, committed to fostering an inclusive and diverse workplace. We value diversity in both background and experience, and even if you don’t meet all of the requirements outlined in the job description, we still encourage you to apply. We review all applications received. As part of our commitment to creating an accessible environment, we want to ensure that everyone has an equal opportunity to participate in the interview process. If you require any reasonable accommodations, please let us know, and we will do our best to make the necessary arrangements.

Where agency assistance is required, our Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to us by recruitment agencies will not be accepted for this role.

• Davy Group is a member of the Bank of Ireland Group.