Hire Desk Controller Salary: 28,000 Hours: Monday to Friday 8am to 5pm We are looking for a Hire Desk Controller to join a busy and growing team, managing hire enquiries and requests while delivering excellent customer service and efficient administration. What You\ll Be Doing as a Hire Desk Controller - Process customer on and off hire requests accurately and efficiently in line with company procedures. - Raise purchase orders and hire contracts using internal systems. - Liaise with suppliers and customer sites to arrange the supply of plant and equipment. - Monitor deliveries, resolve any issues, and escalate where necessary. - Ensure all supplier paperwork relating to hires is accurate and complete. - Build and maintain strong working relationships with suppliers, customer sites and internal teams. - Work within agreed deadlines whilst managing multiple priorities in a fast-paced environment. What We\re Looking for in a Hire Desk Controller - Previous experience in a Hire Desk, Plant Hire, Customer Service or Administration role is desirable. - Excellent organisational skills with strong attention to detail. - Confident communicator with excellent verbal and written communication skills. - Ability to prioritise workload and work independently whilst contributing as part of a team. - IT literate with the ability to learn and use internal systems proficiently. - Positive, enthusiastic and adaptable approach to work. - Plant hire or construction industry knowledge is advantageous but not essential. - Flexible approach with the ability to adapt to changing priorities. Why Join Us? This is more than just a coordination role – it’s a chance to become a trusted point of contact for key accounts, with plenty of variety and responsibility. Youll join a supportive team that values efficiency, initiative, and collaboration.
Customer Hire & Sales Coordinator - Irthlingborough • London, England
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