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Evri
Final Mile Territory ManagerEvri • Halesowen, West Midlands, United Kingdom
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Final Mile Territory Manager

Final Mile Territory Manager

Evri • Halesowen, West Midlands, United Kingdom
24 days ago
Job type
  • Full-time
Job description

Job Description

Were Hiring! Final Mile Territory Manager HalesowenLocation: HalesowenShift Pattern: 5/7Ready to Lead, Inspire, and Keep the Final Mile Moving?If you thrive in fast-paced environments, love problem solving on the move, and want to make a real impact on parcel delivery across your region, this is your moment.

Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.

Step into a role where no two days are the same, where your leadership keeps millions of parcels moving safely, efficiently, and on time.About the RoleAs a Final Mile Territory Manager , youll be the driving force behind service excellence across multiple Delivery Units or one high-volume Super Unit.

Youll oversee daily performance, act quickly to resolve issues using real-time digital tools, motivate and engage a network of couriers, and build strong relationships with Evri Business Partners, the local community, and key internal teams.This is a role for someone who loves ownership, thrives on accountability, and brings energy and resilience to every challenge.

Your decisions will shape courier experience, customer satisfaction, operational efficiency, and site safety every single day.Responsibilities as a Final Mile Territory ManagerOwn service, cost, and performance across your Delivery Unit(s)Ensure consistent, compliant, on-time parcel flow and courier coverageAnalyse digital dashboards and Service Tracker to identify and resolve risksBuild strong relationships with EBPs, couriers, support teams, and unionsLead budget management with a focus on cost leadership and efficiencyDrive continuous improvement and proactive planning across all operationsTo Be Successful in This Role You Will Require the FollowingQualifications:Current UK Driving Licence (preferable but not essential on standalone single Delivery Unit)Knowledge & Experience:Knowledge of the self-employed courier modelPrevious experience working in a customer-focused industry within a fast-paced operational roleStrong planning and organisational experienceTechnical & People Skills:Analytical mindset with the ability to prioritise effectivelyAbility to empower teams with appropriate oversight and support recruitment/interview activity xwwtmva when requiredStrong communicator across a dispersed workforceIT proficient, including experience with digital dashboardsInterested? Heres What Youll Need to SucceedA strong analytical mindset with the ability to prioritise effectivelyExperience managing operational performance in a fast-paced environmentExcellent communication skills across dispersed or remote teamsAbility to motivate, influence, and engage multiple stakeholdersConfident using digital dashboards, apps, and operational toolsSolid organisational and planning skills especially when working across multiple sitesIf youre motivated by building, shaping and delivering growth in a fast-moving commercial logistics environment, wed like to hear from you.

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Final Mile Territory Manager • Halesowen, West Midlands, United Kingdom

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