FM Human Resources Manager

People Partner

London (Soho) | Full Time | Minimum 4 days a week in the
office, with regular restaurant visits

Reports to: Chief People Officer

This is a brilliant opportunity for a hands-on People
Partner who wants to be close to the business, influence real change and help
our managers create great places to work.

At Franco Manca, great pizza starts with great people. For
over 15 years we've been making slow-risen sourdough pizza the way it should be:
simple ingredients, proper craft and restaurants that feel part of their
neighbourhood.

We're not a People team sitting far away from the action.
We're close to our restaurants, our managers and our teams, and this role is
right at the heart of that.

Why Franco Manca?

We're proud of where we've come from and excited about where
we're going.

This is an opportunity to join a business with real heritage
that's investing in its people, its restaurants and its future. You'll have the
chance to influence how we support our teams, work closely with senior leaders
and make a genuine impact across the business.

You'll also have space to keep growing yourself, with
opportunities to get involved in people projects, leadership development,
coaching and wider business initiatives as we continue to evolve.

We're looking for a People Partner to work alongside our
Operations Managers, helping our restaurant teams thrive. You'll build trusted
relationships, coach leaders, support managers through the moments that matter
and help create an environment where people can do their best work.

This is a hands-on role with plenty of variety and
influence. One day you could be supporting a manager through a complex people
matter, the next you'll be using insight to spot trends, shaping practical
people plans or helping us develop future leaders.

If you enjoy working closely with people, balancing
commercial thinking with empathy and making a real difference across a
multi-site business, we'd love to hear from you.

You'll love this role if

·
You like being close to the business and out
with managers, not hidden behind a desk.

· You
enjoy coaching leaders, solving problems practically and seeing the difference
your work makes.

· You
want exposure to senior leaders, people strategy and projects that shape how
our teams grow.

What you'll be doing

• Partner
  with Managers to support our restaurants and people.


• Coach
  and develop managers to build confident, capable teams.

· Lead
a wide range of employee relations cases with confidence, fairness, consistency
and sound judgement.

• Use
  people insight and data to spot trends and improve the employee
  experience.

· Bring
strong attention to detail to employee relations, people processes,
documentation and follow-up, making sure advice is accurate, consistent and
well managed.

• Support
  talent development, succession planning and leadership capability.


• Help
  shape practical people initiatives that support our restaurants today and
  as we continue to grow.


• Work
  closely with the wider People team to keep things simple, consistent and
  people focused.

We're looking for someone who

• Has
  HR Business Partner or Senior HR Advisor experience in hospitality, retail
  or another fast-paced customer facing multi-site business.

· Has
strong employee relations knowledge, including confidence managing complex
cases and a solid understanding of UK employment law.

· Is
CIPD qualified or working towards qualification; however, practical, commercial
HR experience and strong judgement are just as important.

• Builds
  trust quickly and enjoys coaching and supporting managers.


• Brings
  a practical, solutions-focused approach.

· Has
excellent attention to detail and takes pride in getting the important things
right, especially when handling sensitive people matters.

• Understands
  that every conversation matters.


• Loves
  working with people as much as processes.


• Wants
  to help create workplaces where everyone feels welcome and supported.

Our values in this role

·
Welcome Everybody: You create a safe,
inclusive and respectful environment where managers and teams feel listened to,
supported and treated fairly.

· Love
Your Food: You care about the details that make Franco Manca special and
help managers build teams who are proud of the food, service and experience
they deliver.

· Keep
It Moving: You work with pace, clarity and common sense, helping managers
resolve people matters quickly, fairly and practically.

· Put
On a Great Show: You understand that great people experiences lead to great
restaurant experiences, and you help managers create teams who deliver warm,
genuine hospitality every day.

What you'll get

·
Up to £60,000 per year

· Annual
discretionary bonus scheme

· 25
days holiday plus bank holidays

· Salary
sacrifice schemes, including pension, Cycle to Work and EV car scheme

· Season
ticket loan

· Medicash
health cash plan, including dental, glasses, physiotherapy and more

· 24/7
virtual GP access, confidential counselling and advice on wellbeing, money,
legal and personal matters

· Free
pizzas and soft drinks on every shift, plus free sourdough bread to cook at
home

· 50%
staff discount when dining in any Franco Manca restaurant

· Cashback,
online discounts, discounted shopping vouchers, gym and fitness discounts,
cinema tickets, family days out and exclusive hospitality perks

· Annual
social events, incentives and competitions

· Up
to £500 employee referral scheme, subject to terms and conditions

· Development
opportunities to support your growth and progression

If this sounds like the kind of People Partner role where
you could do your best work, we'd love to hear from you.

Franco Manca is proud to be an equal opportunities
employer. We celebrate diversity and are committed to creating an inclusive
environment for all our people. We welcome applications from everyone and
recruit based on skills, experience, and potential. If you need any adjustments
during the application or interview process, please let us know and we’ll be
happy to support you.