Talent.com
GSF Car Parts
Head of Customer LoyaltyGSF Car Parts • Wolverhampton, England, UK
Head of Customer Loyalty

Head of Customer Loyalty

GSF Car Parts • Wolverhampton, England, UK
3 hours ago
Job type
  • Full-time
Job description

GSF Car Parts the UKs fastest growing motor factor. Trade loyalty is key to our future growth and were looking for an exceptional person to lead it.

Were relaunching our trade loyalty programme with this newly created senior role reporting to our Marketing & Communications Director with the mandate to own the programme end to end: strategy relaunch and everything that follows.

What youll do

  • Own the loyalty strategy and lead delivery of its relaunch
  • Turn spend-based tiers and CRM behavioural data into a contact strategy that actually changes customer behaviour
  • Build and own the commercial case for the programme
  • Engage key internal and external stakeholders effectively
  • Partner with our Data & Analytics team to get actionable data and insights
  • Report on whats working account retention tier migration spend growth customer sentiment and change course when it isnt

This is a hybrid role based at our Head Quarters in Wolverhampton working 40 hours per week.

About You

What youll bring

  • A track record running a B2B or trade loyalty/rewards programme automotive aftermarket wholesale distribution or a similar trade sector is a strong plus
  • Commercial confidence as comfortable talking margin and pricing as you are talking engagement
  • Experience turning CRM or segmentation data into a contact strategy that sales and marketing teams actually use
  • The stakeholder skills to work across Finance Data & Analytics and Marketing and to hold your own at senior level
  • Experience launching or relaunching a programme not just running an established one

About Us

Why GSF

Youd be joining at a genuinely pivotal moment for the business real investment and ambition behind this programme and a leadership team that will back you to build something that doesnt come with a fixed template.

GSF Car Parts is one of the UKs leading automotive parts distributors supplying thousands of independent garages throughout the UK and Ireland with parts tools garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding 475 million. Built on the heritage and success of a dozen local brand identities acquired over several years we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain marketing and national accounts. The business also benefits from integrated IT systems which include our industry leading catalogue system Allicat and access to the Groups national garage programme Servicesure.

#INDGSF


Required Experience:

Director


Employment Type : Full-Time
Experience: years
Vacancy: 1

Create a job alert for this search

Head of Customer Loyalty • Wolverhampton, England, UK

Similar jobs

Cluster Revenue Manager

Brightstar Hospitality ManagementBirmingham, England, GB
Full-time

Brightstar is an award-winning hospitality management company, with a proven track record in delivering excellence.We are passionate about creating an environment where our employees can bring thei... Show more

 • Promoted

Head Teacher - £50,000 - £60,000 A Year

Polaris EducationSandwell District, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time

Seeking a Head Teacher to lead an inclusive school for students aged 5-18 with special educational needs (SEN).Responsibilities include educational leadership, safeguarding, curriculum adaptation, ... Show more

 • Promoted • New!

Head of Audience Growth

Birmingham PanthersBirmingham, England, GB
Full-time

McBride Sport is proud to be partnering with Birmingham Panthers to appoint a Head of Audience Growth — a rare opportunity to build and scale a modern women’s sports franchise from the inside.Birmi... Show more

 • Promoted

Enterprise Applications Manager

whgWalsall, England, GB
Full-time +1

Enterprise Applications Manager.Enterprise Applications Manager.Full Time, Permanent, 37 hours per week.January 2026 (Teams) and 30th January 2026 (In-Person).Are you an experienced applications le... Show more

 • Promoted

Head of Health & Safety

GES UK & EuropeBirmingham, England, GB
Full-time

GES is a global full-service provider for the exhibitions industry.We deliver extraordinary event experiences through partnership-driven productions.Our vision is to grow with our customers and cre... Show more

 • Promoted

Head of Project Services

IPS-Integrated Project ServicesBirmingham, England, GB
Full-time

Join to apply for the Head of Project Services role at IPS-Integrated Project Services3 days ago Be among the first 25 applicantsJoin to apply for the Head of Project Services role at IPS-Integrate... Show more

 • Promoted

Head Teacher - £50,000 - £60,000 A Year

PolarisSandwell District, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time

The Head Teacher role is a full-time position for September 2026, offering professional development, benefits, and a salary of £50,000 to £60,000. Show more

 • Promoted

Head of Organisation Design and Development

Gambling CommissionBirmingham, England, GB
Full-time

Head of Organisation Design and Development This range is provided by Gambling Commission.Head of Organisation Design and Development We’re looking for a dynamic leader to head up our Organisation ... Show more

 • Promoted

Head of Benefit Operations

West Midlands Pension FundWolverhampton, England, GB
Permanent

The West Midlands Pension Fund is seeking an experienced and strategic leader to join us as Head of Benefit Operations, responsible for leading the delivery of a high-performing and customer-focuse... Show more

 • Promoted

Head Chef - £45,000 A Year

Outram FieldsHandsworth, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time

Up to £45,000 depending on experience, plus company benefits.A Top 20 Care Home Group 2025!.Awarded One Of The UKs Best Companies To Work For.Currently, we are only able to consider applications fr... Show more

 • Promoted

Head of Group Operations

Grinsty Rail LimitedRedditch, England, GB
Full-time

Managing Director / Group Board.Redditch (with travel to company sites and customer locations as required).Grinsty is a growing engineering, electronics and manufacturing company specialising in hi... Show more

 • Promoted

Head of Acoustics

BWB Consulting LtdBirmingham, England, GB
Full-time

BWB Consulting is a dynamic, award-winning engineering and environmental design consultancy.We push boundaries, innovate, and deliver exceptional results—earning us the.ACE Best Large Consultancy o... Show more

 • Promoted

Head of Production

Next Phase RecruitmentBirmingham, England, GB
Full-time

Head of Manufacturing Operations.We are seeking an experienced leader to oversee day-to-day operations at a UK-based pharmaceutical manufacturing facility specialising in the production of unlicens... Show more

 • Promoted

Head of Utilities Growth & Strategy

ArdentBirmingham, England, GB
Full-time

Ardent is the UK’s leading provider of land, consent management, and stakeholder engagement services, supporting major infrastructure and regeneration from concept to delivery.The Head of Strategic... Show more

 • Promoted

HEAD OF EMPLOYMENT | BIRMINGHAM

QC LegalBirmingham, England, United Kingdom
Full-time

Employment law is rarely just about resolving workplace issues.It is about helping organisations make confident decisions, manage risk and support their people through every stage of the employment... Show more

 • Promoted

Head of Growth: Scale a Product-Led Health Platform

Digital WaffleBirmingham, England, GB
Full-time

A growing digital health platform located in Birmingham is seeking a Head of Growth.This role involves taking complete ownership of the growth strategy and execution as the company scales.Candidate... Show more

 • Promoted

Head Of Residential Conveyancing

CapeClarkeWest Midlands Combined Authority, England, GB
Full-time

Be among the first 25 applicants.Head of Residential Property – Leading Birmingham Firm.Clear Pathway to Director-Level Progression.A highly regarded, forward-thinking law firm in.This is a rare an... Show more

 • Promoted

Head of Fixed Income

LGPS CentralWolverhampton, England, GB
Full-time

Be among the first 25 applicants.Direct message the job poster from LGPS Central.Join LGPS Central at a pivotal moment—where investment meets long term impact.Join LGPS Central at an important stag... Show more

 • Promoted

PROCUREMENT CAPEX & MRO CATEGORY MANAGER

Bramwith ConsultingWest Midlands Combined Authority, England, GB
Full-time

PROCUREMENT CAPEX & MRO CATEGORY MANAGER.PROCUREMENT CAPEX & MRO CATEGORY MANAGER.Be among the first 25 applicants.One of the nation’s leading global firms is investing heavily in its.Multi-Million... Show more

 • Promoted

Technical Lead

West Bromwich Building SocietyWest Bromwich, West Midlands, GB
Permanent

Hybrid (40% in the Office: West Bromwich).We are looking for a highly skilled Technical Lead with extensive experience who will assist in the implementation of IT projects, coordinating tasks assig... Show more