Palé Hall is seeking an additional Concierge to strengthen our vibrant Front of House team. We welcome applications for both part-time and full-time positions. This role operates with weekend working required on a rota basis.
We are looking for an outgoing flexible and personable individual who is confident in engaging with guests and delivering warm attentive service. Strong local knowledge is highly desirable enabling you to share recommendations on nearby attractions scenic walks travel routes and activities and to enhance our guests overall experience.
You will become familiar with the local area and its surroundings proactively advising guests on places to visit and tailoring suggestions to their interests. As a key member of the Front of House team you will help create a welcoming first impression and ensure guests feel supported throughout their stay.
Previous hotel or hospitality experience is not essential. Above all we value enthusiasm professionalism and a positive attitude. Full training will be provided to support you in the role.
Duties will include greeting guests on arrival and departure assisting with luggage supporting the reception team during check-in and check-out valet parking guest vehicles and maintaining a consistently helpful and professional presence throughout the hotel. The successful candidate will also demonstrate flexibility and a willingness to assist other departments when required. As a busy and dynamic operation adaptability and strong team spirit are essential.
Applicants must be able to commute independently. A full driving licence is preferred to assist with valet parking.
This is an excellent opportunity to join a highly regarded hotel and become part of a dedicated team committed to delivering exceptional guest experiences.
Qualifications :
Must have a full driving licence
Additional Information :
We offer free meals on duty onsite parking tips generous staff discounts at Palé Hall and at the Bryntirion Inn. Snowdonia has stunning scenery and is an amazing place for lovers of outdoor activities with some terrific experiences in the area.
Remote Work :
No
Employment Type :
Full-time
Experience: years
Vacancy: 1
Day Porter • Bala, Wales, UK
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