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Brook Street NMR
Part-Time Customer Service Advisor (6-Month contract)Brook Street NMR • Brighton, ENG, GB
Part-Time Customer Service Advisor (6-Month contract)

Part-Time Customer Service Advisor (6-Month contract)

Brook Street NMR • Brighton, ENG, GB
10 days ago
Job type
  • Part-time
  • Temporary
Job description

Job Description

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Part-Time Customer Service Advisor (6-Month Fixed Term Contract)

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Location: Brighton
Salary: £14,014 per annum pro rata (£7,007 for the 6-month contract)
Hours: Monday to Friday, 10:30am to 2:30pm
Contract: 6-Month Fixed Term Contract

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We are currently recruiting for a Part-Time Customer Service Advisor to join a leading financial services organisation in Brighton on a 6-month fixed-term contract.

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This role offers convenient daytime hours, making it ideal for candidates seeking a position that fits around other commitments while still providing the opportunity to work within a professional and supportive environment.

The Role\n

As a Customer Service Advisor, you will be responsible for supporting customers and ensuring they receive outstanding service throughout every interaction.

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Your responsibilities will include:

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  • Responding to customer enquiries via telephone, email and online channels
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  • Providing accurate and helpful information
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  • Updating customer records and maintaining data accuracy
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  • Resolving customer queries in a professional manner
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  • Delivering an excellent customer experience at all times
  • \n
Training & Hybrid Working\n
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  • The first 4 weeks will be office-based in Brighton, Monday to Friday, for training
  • \n
  • Following training, employees can choose to work on a hybrid basis, with 2 days in the office and 3 days from home
  • \n
  • Full office-based working remains available for those who prefer it
  • \n
What We're Looking For\n
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  • Previous customer service experience from any sector
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  • Excellent communication and listening skills
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  • Good IT and administrative skills
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  • Strong attention to detail
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  • A positive, customer-focused approach
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What's on Offer\n
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  • Part-time hours with no weekends
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  • Comprehensive training and support
  • \n
  • Hybrid working option after training
  • \n
  • Supportive and collaborative team environment
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  • Valuable experience within financial services
  • \n
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If you're looking for a part-time customer service opportunity with a great team and excellent training, we'd love to hear from you.

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Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

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Part-Time Customer Service Advisor (6-Month contract) • Brighton, ENG, GB

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