Job Description
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Part-Time Customer Service Advisor (6-Month Fixed Term Contract)
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Location: Brighton
Salary: £14,014 per annum pro rata (£7,007 for the 6-month contract)
Hours: Monday to Friday, 10:30am to 2:30pm
Contract: 6-Month Fixed Term Contract
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We are currently recruiting for a Part-Time Customer Service Advisor to join a leading financial services organisation in Brighton on a 6-month fixed-term contract.
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This role offers convenient daytime hours, making it ideal for candidates seeking a position that fits around other commitments while still providing the opportunity to work within a professional and supportive environment.
The Role\n
As a Customer Service Advisor, you will be responsible for supporting customers and ensuring they receive outstanding service throughout every interaction.
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Your responsibilities will include:
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\n - Responding to customer enquiries via telephone, email and online channels
\n - Providing accurate and helpful information
\n - Updating customer records and maintaining data accuracy
\n - Resolving customer queries in a professional manner
\n - Delivering an excellent customer experience at all times
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Training & Hybrid Working\n
\n - The first 4 weeks will be office-based in Brighton, Monday to Friday, for training
\n - Following training, employees can choose to work on a hybrid basis, with 2 days in the office and 3 days from home
\n - Full office-based working remains available for those who prefer it
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What We're Looking For\n
\n - Previous customer service experience from any sector
\n - Excellent communication and listening skills
\n - Good IT and administrative skills
\n - Strong attention to detail
\n - A positive, customer-focused approach
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What's on Offer\n
\n - Part-time hours with no weekends
\n - Comprehensive training and support
\n - Hybrid working option after training
\n - Supportive and collaborative team environment
\n - Valuable experience within financial services
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If you're looking for a part-time customer service opportunity with a great team and excellent training, we'd love to hear from you.
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Brook Street NMR is acting as an Employment Agency in relation to this vacancy.