Receptionist | Vibrant & Values-Driven Primary Academy | Slough

CORE PURPOSE

We are seeking a welcoming, highly organized Receptionist to serve as the main ambassador and first point of contact for our school community. Operating at the heart of our front-of-house operations, the successful candidate will manage visitor reception, direct the central switchboard, handle daily administrative inquiries, coordinate pupil movement records, and deliver high-quality administrative support to the wider office team.

THE SCHOOL

Set in a bright, modern campus with dedicated early years play zones and specialized community hubs, this energetic primary academy serves over 400 pupils with a strong focus on inclusive, values-based education. The school combines high academic ambition with exceptional pastoral care, creating a warm, vibrant atmosphere from the moment you step through the doors. The front office functions as a seamless operational engine where administrative staff collaborate closely with pastoral lead teachers and safeguarding leads. Utilizing modern biometric visitor logging systems and modern cloud-based management software, the desk team ensures robust safeguarding while keeping daily parent communication effortless and positive.

KEY TASKS & DAILY OPERATIONS

• Front-of-House & Safeguarding: Greet parents, contractors, and external agencies warmly, conducting rigorous identity checks, managing visitor badges, and ensuring strict adherence to child protection guidelines.

• Switchboard & Communication: Manage high-volume incoming telephone traffic and general email channels, triaging queries efficiently and delivering clear, professional messages to teaching and leadership teams.

• Pupil & Parent Administration: Oversee morning registration updates, record late arrivals and early collections, process meal selections, and assist families with online payment platforms and transport logistics.

• Mail & Logistics Management: Receive, log, and distribute all school deliveries, official mail, and instructional supplies across departments.

• General Office Support: Assist executive administrators with reprographics, parent newsletters, filing student records, and maintaining a welcoming, organized reception environment.

PROFILE REQUIREMENTS

• Qualifications: Strong literacy and numeracy skills (GCSE Grade C/4 or equivalent in English and Mathematics). First Aid at Work or Paediatric First Aid certification is highly desirable.

• Experience: Proven track record in a busy front-of-house reception, customer relations, or administrative role—ideally within an educational, healthcare, or public-facing organization.

• Skills: Exceptionally warm interpersonal skills, clear verbal communication, proficiency in Microsoft Office/Google Workspace, and an ability to manage multiple priority tasks with composure.

REGIONAL CONTEXT

• Local Area & Community: Based in the bustling Berkshire town of Slough, the school serves a diverse and ambitious local community. Positioned along the Thames Valley, the area combines major business hubs, historic sites like nearby Windsor, expansive green spaces such as Upton Court Park, and a supportive network of local families.

• Transport & Commuting: Slough benefits from outstanding regional transport connections, situated with immediate access to the M4 (Junctions 6/7), M25, and M40 motorway corridors. Transit connectivity is exceptional, with comprehensive local bus networks and direct Elizabeth line and Great Western Railway train services from Slough Station, offering swift routes into London Paddington, Reading, and Heathrow Airport.

APPLICATION INTAKE

Please submit your current CV to begin the application process.