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Abbexa
Technical Support ScientistAbbexa • Bar Hill, Cambridgeshire, UK
Technical Support Scientist

Technical Support Scientist

Abbexa • Bar Hill, Cambridgeshire, UK
12 days ago
Job type
  • Full-time
  • Permanent
Job description
Technical Support Scientist Location: 20 Cambridge Science Hub, Bar Hill, CB23 8SQ Salary: Competitive, DOE + Excellent Benefits! Contract: Full time, Permanent, Monday – Friday, 8am – 5pm Benefits: 21 days holiday + 8 bank holidays and an additional day off for your birthday, comprehensive pension scheme, and healthcare benefits! This is an exciting and challenging opportunity to join a leading biotech company with branches in Cambridge (UK), Houston (US) and Zoetermeer (NL), providing products and services globally. We are looking for a tenacious, competent and organized individual to join our high-paced, dynamic Technical Support team in Bar Hill. You will be primarily responsible for providing support to customers as well as supporting order fulfilment. This role is office based with some time spent in the dry laboratory. This will be a growing and evolving role with exciting prospects for the right candidate. In addition to this, as our Technical Support Scientist you will be responsible for: * Providing scientific technical support and supporting customers via email and phone with any queries * Resolving complaints by proposing solutions which ensure customer’s satisfaction * Troubleshooting customer applications (such as WB, IHC, ELISA, etc) * Liaising promptly with colleagues worldwide to ensure smooth service * Assisting with final product preparation and documentation * Visual quality control of...
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Technical Support Scientist • Bar Hill, Cambridgeshire, UK

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