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The People Pod
Hotel ManagerThe People Pod • Newcastle upon Tyne, ENG, GB
Hotel Manager

Hotel Manager

The People Pod • Newcastle upon Tyne, ENG, GB
13 days ago
Salary
£37,000.00 yearly
Job type
  • Full-time
Job description

Job Description

Ready to Leave the 24/7 Hotel Environment Behind?

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Newcastle City Centre | £37,000-£40,000 Basic + 10% Bonus + Excellent Benefits

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You've mastered the art of delivering exceptional guest experiences.

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You've led busy teams, handled last-minute challenges, balanced operational demands, exceeded guest expectations and maintained impeccable standards-even when the hotel is at full occupancy.

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But perhaps you're ready for a role where you can still do what you love... without the constant late nights, split shifts and every-weekend working.

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This Could Be Your Next Move.

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We're looking for an experienced Hotel Manager, Operations Manager, Duty Manager, Front Office Manager, Guest Services Manager or Assistant Hotel Manager to lead a premium, customer-focused operation in Newcastle city centre.

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This is an opportunity to take your hospitality leadership experience into a vibrant residential environment where service, community and operational excellence are at the heart of everything.

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You'll still lead people.

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You'll still create exceptional customer experiences.

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You'll still run a large, fast-paced operation.

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You'll simply enjoy a better work-life balance while doing it.

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What You'll Be Doing

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As the senior leader on site, you'll take ownership of the day-to-day operation, leading from the front and setting the standard for service.

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You'll be a visible presence, supporting your team, engaging with residents, solving problems and ensuring every interaction reflects a five-star experience.

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Your responsibilities will include:

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  • Leading, coaching and developing a customer-focused team
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  • Delivering an outstanding resident experience with hotel-level service
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  • Driving operational excellence and maintaining exceptional building standards
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  • Managing day-to-day performance, compliance and Health & Safety
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  • Building a positive, engaging culture where people enjoy coming to work
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  • Creating a welcoming community through resident engagement and events
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  • Taking ownership of operational performance, budgets and service delivery
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Who We're Looking For

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We're keen to hear from candidates with management experience in:

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  • Hotels
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  • Boutique Hotels
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  • Aparthotels
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  • Serviced Apartments
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  • Hospitality
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  • Leisure or Guest Accommodation
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You'll be someone who:

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  • Leads from the front and enjoys being visible
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  • Has a genuine passion for guest service and developing people
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  • Builds high-performing, motivated teams
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  • Thrives in fast-paced operational environments
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  • Maintains exceptionally high standards
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  • Enjoys taking ownership and making decisions
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Most importantly, we're looking for someone with warmth, presence and natural leadership-someone who creates memorable guest experiences and inspires their team to deliver exceptional service every day.

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What's In It For You?

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  • £37,000-£40,000 basic salary
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  • 10% annual bonus
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  • Better work-life balance than most hotel management roles
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  • A varied leadership position where no two days are the same
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  • Excellent benefits package
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  • Genuine long-term career progression within a growing premium brand
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  • The opportunity to apply your hospitality expertise in a fresh, rewarding environment
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If you've built your career delivering exceptional guest experiences and leading hotel teams-but you're ready for a fresh challenge where your hospitality skills are truly valued-we'd love to hear from you.

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Apply today with your CV.

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Hotel Manager • Newcastle upon Tyne, ENG, GB

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