Join the team that Always Cares!
Are you the type of person that gets out of bed on the right
side every day? If so, we would like you to come and join us as a Host/Hostess
– Nipa Restaurant at the Royal
Lancaster London, where we encourage your personal development and growth. We
are located next to Lancaster Gate tube station, and a short distance from
Paddington, Bayswater and Marble Arch stations.
Some of our fabulous benefits you will enjoy as
a Host/Hostess – Nipa Restaurant
are:
Annual earnings up to £31,000 (£26,436.80 base salary +
non-contractual tronc)
· Pension
scheme with company contributions
· 50%
discount in all our restaurants and Spa’s across our properties
· Team
member and Friends & Family rates across our properties
·
Complimentary stay after passing probation
· Extensive
discounts on our benefits platform
· Access to
private medical insurance
· Support
through development plans, apprenticeships and world-class management
development programmes including educational sponsorship to be the best you can
be
· Interest
free season ticket loan
· Employee
Assistance Programme - 24/7 online GP, mental health support and virtual
wellbeing
· Bike to
work scheme
· Recommend
a Friend incentive
·
Complimentary laundry
· Free meals
on duty
·
Opportunity to join our taskforces to contribute to the business focuses,
community and environment
· Employee
recognition schemes and Social Committee events including gala dinners and much
more!
We are currently looking for a passionate Host/Hostess –
Nipa Restaurant, to join
our Food and Beverage Department on a permanent basis, with
an immediate start to join us in consistently delivering memorable moments and
five star service to our guests and each other. It is important to us that
everyone in the team brings positive energy to support our happy and fun
environment, as we strive to build a community of diverse backgrounds and life
experiences, where we care about careers and not just jobs.
As a Host/Hostess – Nipa
Restaurant, your main duties and expectations for the role will
include:
· Assist in
the opening and closing procedure of the outlet.
· Assists
with clearing, re-setting tables, taking orders, serving food and drinks,
polishing equipment and maintaining the buffet (when applicable), following
departmental standards.
· Welcomes
guests as they enter the outlets (the “arrival experience”) with a smile and a
clear Good morning/evening/afternoon.
· Escorts
guest to the table, presents menu, shows buffet, describes specials, and
beverage list and uses available knowledge to exceed guests’ expectations.
· Ensures
every guest receives exceptional service of food & beverage according to
the company policy, SOPs and AA and LQA standards from him/herself as well as
other colleagues.
You will be required to work 40hours per week, on
a shift rota.
We are …
· Best
Employer for 2021 at Springboard’s Excellence Awards
· One of the
happiest hotels in London
· Earth
Check Silver Certified 2023
· 2 rosettes
· Hoteliers’
Charter Approved
· Preferred
Hotels & Resorts member
· Top 100 in
the Sunday Times Best Places to Work 2025
We are more concerned with what’s in the glass, not whether
its’ half full or empty, so if you feel this Host/Hostess – Nipa Restaurant role is for you,
come and pour some happiness into yours by joining our award winning family
today!
All applicants must be legally eligible to work in the UK