Events Coordinator

Since 1974, the Federation of Small Businesses (FSB) has been the trusted voice of millions of small businesses andself-employedpeople across the UK. We support our members to start,runand grow their businesses through expert advice,market-leadingbenefits, local support, and influential campaigning on the issues that matter most.Were now looking for an Events Co-Ordinator to join our busy Events Team. About the Role Were looking for a highly organised and proactive Events Co-ordinator to join our team. In this role, youll play a key part in the planning, coordination and delivery of high-quality events across the UK ranging from conferences and roadshows to virtual events and exhibitions. Working closely with colleagues, partners, and suppliers, youll help ensure every event runs smoothly and delivers an excellent experience for all attendees. The Role As Events Co-ordinator, you will: Support the planning and delivery of a wide range of events, including in-person and virtual formats Coordinate event logistics with internal teams, venues, speakers, suppliers and delegates Manage event registrations and maintain CRM/event systems Prepare communications, joining instructions and event materials Organise travel, catering, AV and event resources Provide on-the-day support, including registration and troubleshooting Host and support online events where required Work with marketing teams on event promotion and content Collect feedback and support post-event analysis Assist with budgets, invoicing and reporting Deliver excellent customer service, handling enquiries and resolving issues Essential Skills & Experience Experience supporting or delivering events (planning, administration and execution) Strong organisational skills with the ability to manage multiple priorities Excellent verbal and written communication skills. Experience working with stakeholders such as venues, speakers and partners Proficiency with Microsoft Office and event/CRM platforms (e.g. Salesforce) Confidence using virtual event platforms Ability to handle customer queries and resolve issues effectively Desirable Experience in a customer-facing or events role Knowledge of event promotion tools Understanding of GDPR and data handling Events, marketing or customer service qualification About You Youll be: A confident communicator with a professional and friendly approach Highly organised with great attention to detail Comfortable working independently and using your initiative A strong relationship builder Confident hosting events and engaging with audiences Additional Requirements Full UK driving licence and access to a vehicle Willingness to travel across the UK for events Flexibility with working hours to support event delivery Ability to work from home in a suitable environment This a remote role but there is a requirement for you to be based in the Manchester or Leeds region. Why Join FSB? At FSB, youll be part of an organisation that makes a tangible difference to small businesses. Youll work in a supportive and collaborative environment, with the opportunity to influence policy and drive meaningful change. What We Offer In addition to a fulfilling career with FSB, you ll also benefit from: 26 days holidays per year plus bank holidays with the option to buy 3 days with your Annual Flex Pot* Annual Flex Pot* to spend on benefits including additional pension, additional holidays, additional critical illness cover, additional life cover, cycle to work scheme and discounted gym membership Health cash plan (Access to claim back numerous benefits, including towards dental treatment, optical, chiropody, physiotherapy, counselling, health and well being) Critical illness and income protection insurance Enhanced Maternity and Paternity Pay Access to an employee assistance programme and mental health first aiders Group Personal Pension (GPP) *Applicable on completion of probationary period and subject to terms Additional Information All applicants must be able to provide at interview stage their highest education certificates as listed on their CV and verification of their eligibility to work in the UK. As an equal opportunities employer, FSB is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and Inclusion agenda and aspire to have a diverse and inclusive workplace, where all employees can bring their whole self to work. We strongly encourage suitably qualified applicants from a range of backgrounds to apply and join FSB. Candidates with a disability who require reasonable adjustments should contact the HR department. Applicants are advised to apply early. We reserve the right to close a vacancy prior to the closing date if a high number of applications are received. If you are successful and short listed for interview you will be contacted by email. TPBN1_UKTJ