Field Service Engineer

Field Service Engineer (Electrical Bias)

The following information aims to provide potential candidates with a better understanding of the requirements for this role.
Location: Norwich
Salary: £30 to 60k basic + bonuses
Permanent, Full-Time
About Us:
We have the experience and capability to deliver innovative, reliable, high-efficiency solutions to every customer. With an established track record in the design and supply of medium and high voltage motors, generators and associated equipment, the company also offers a full service and support package for electrical rotating machines and accompanying equipment.
The company supplies the power generation sector, including renewables, oil & gas, heavy industry, mining and defence, providing high technology support and solutions for rotating electrical machines, control and protection systems, and power electronics.
Job Summary:
Due to a growing pipeline of work, we are seeking an experienced Field Service Engineer with an electrical bias and practical mechanical awareness to join our service team, based at our Norwich facility.
The role involves representing the company on customer sites, carrying out inspection, installation, fault finding, testing, commissioning and support activities on motors, generators and associated auxiliary systems. The successful candidate will also support generator test bed activities at the Norwich facility when required, including preparation, set-up, testing, inspection, data recording and post-test checks.
Full experience across every area is not essential. Candidates with strong electrical field service experience, a practical hands-on approach and a willingness to develop mechanical inspection, commissioning and test bed skills are encouraged to apply. Training can be provided as required.
You will be expected to produce clear and accurate end-of-job reports, test records and technical documentation.
Key Responsibilities:
Plan and prepare scopes, documentation, reports and work packs for upcoming service activities.
Carry out inspection, installation, testing, commissioning and handover of equipment to customers.
Support generator test bed activities at the Norwich facility, including preparation, set-up, inspection, testing, data recording and post-test checks.
Diagnose and troubleshoot electrical and mechanical faults on rotating electrical machines and associated systems.
Assist with mechanical dismantling, inspection and reassembly of motors, generators and associated rotating equipment.
Support bearing inspection activities, including visual inspection, clearance checks, seal inspection and reporting of findings.
Assist with machine alignment, coupling checks and general mechanical inspection activities.
Work with engineering, test bed and workshop teams to support strip, repair, rebuild and commissioning activities.
Ensure compliance with site-specific HSE requirements and company safety procedures.
Provide technical support to customers on-site, remotely and internally.
Maintain accurate service reports, test records and technical documentation.
Qualifications & Education:
Recognised electrical or electromechanical apprenticeship, NVQ Level 3, City & Guilds, HNC/HND or equivalent relevant experience in rotating equipment, power systems or industrial electrical systems. HNC/HND is advantageous but not essential.
Knowledge of rotating electrical machines and associated equipment.
Valid offshore survival certificate (BOSIET/HUET) is advantageous.

Experience:
Experience in electrical or electromechanical field service, ideally involving rotating equipment, power distribution equipment or industrial electrical systems.
Electrical bias preferred, with practical mechanical awareness of rotating electrical machines.
Experience working in oil & gas, power generation, renewables, defence, marine or heavy industry would be advantageous.
Technical knowledge of MV/LV systems, rotating equipment, diagnostics, testing tools and field service practices.
Experience with condition monitoring or diagnostic testing, such as insulation resistance, vibration analysis or thermography, would be advantageous.
Experience with bearing inspection, machine alignment, mechanical strip/rebuild or rotating equipment inspection would be advantageous.
Experience supporting workshop, factory test or generator/motor test bed activities would be advantageous.
Skills:
Strong communication skills, with the ability to engage professionally with customers, colleagues and stakeholders.
Excellent teamwork skills with the ability to collaborate effectively across service, engineering and customer teams.
Ability to read and interpret electrical schematics, mechanical assembly drawings and technical specifications.
Ability to produce clear, accurate service reports, test records and end-of-job documentation.
Ability to work safely and effectively in challenging site environments.
Self-motivated, practical and able to work independently.
Willingness to assist with mechanical inspection, dismantling and reassembly activities where required.
Able to work flexibly between field service activities and internal generator test bed support requirements.
Physical Requirements:
Will be required to pass security clearances.
Able to obtain UK offshore medical (OEUK).
Valid UK or national passport.
Full UK driving licence.
Willingness to travel nationally and internationally including offshore assignments.
Benefits:
24 days holiday plus bank holidays.
Working hours: Monday to Friday, 08:00-16:00.
Overtime available.
Site work rate enhancements available when working away from home.
On-site parking at Norwich facility.
Subsidised gym membership.
Company Pension Scheme.

Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. xwwtmva Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.