Job Description
Job titleLegal Recoveries ControllerFunctionFinance / Credit ControlLocationManchester or Ripponden OfficeReports toLegal Recoveries Team LeaderResponsible for staffN/AAbout our businessJLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning.The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services.
You could be just the right applicant for this job Read all associated information and make sure to apply.
JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers.Role overviewIn-house debt collection team to maximize cash recovery, reduce aged debt, and maintain positive customer relationships while ensuring compliance with company policies and relevant regulations.Managing overdue accounts internally to safeguard cash flow.
Specialists are responsible for the end-to-end recovery lifecycle, including pre-action communication, negotiating payment plans, and preparing contract and statementsKey tasksReconciliations of AccountsWill initiate customer contact.Will coordinate with sales and other departments/divisions in the resolution of disputes that affect the ability to collect receivables.Will utilize industry best practices to conduct root cause analysis in order to identify underlying issue(s).Contacts customers by phone according to priority listUpdates software program with accurate and detailed information regarding collections status.Follows established processes to ensure customers comply with contractual payment terms.Negotiates with customers, when applicable, in order to protect companys best interests.Escalate collections issues to Management/Sales in a timely manner when necessary.Meets individual monthly cash collections targets.Meets individual monthly aged debt targets.Meets individual daily average call targets.Adheres to the appropriate company collection plan as outlined by management.Identifies and recommends system enhancements, process changes to improve collection effectiveness.Directs customers to appropriate systems to pull invoice copies and supporting documentationOther duties and responsibilities as assigned.Proof of Debt Prep for Liquidated CustomersKey Performance Indicators (KPIs)Cash collected versus target.Reduction in aged debt.Promise-to-pay conversion rate.Compliance and complaint levels.CriteriaEssential (attributes required for candidate to be considered)Desirable (attributes can be trained or developed)Knowledge and Skills (what you know and what you can do)Previous experience in debt collection or credit control.Experience leading or supervising a collections team.Strong negotiation and conflict resolution skills.Excellent communication and customer service abilities.Experience (what you have done)Analytical skills with experience using collection or CRM systems.Proficient in Microsoft Excel and reporting tools.Strong organizational and time management skills.Contract HandlingPersonal qualities(the way you think and act)Results-driven and commercially aware.Professional and ethical.Resilient under pressure.Strong decision-making and problem-solving skills.Able to motivate and develop others. xwwtmva High attention to detail and accuracy.Qualifications
Legal Recoveries Controller • Norton Tower, West Yorkshire, United Kingdom
You’ll work on high quality (non-contentious) construction and commercial matters, with the support of an experienced, knowledgeable and friendly UK legal team.Direct exposure to senior legal and b... Show more
Monday to Friday | 35 Hours per Week | Flexible Start & Finish Times.Are you an experienced food manufacturing professional looking to develop your career within Technical and Quality?.Our client i... Show more
At Scarsdale Solicitors we understand that legal matters - particularly those involving criminal allegations, can be complex and stressful.Our mission is to provide clarity and confidence through h... Show more
Rotherwood is seeking a Credit Controller to take ownership of a substantial national ledger valued at approximately £2.The role involves managing customer accounts, ensuring timely debt collection... Show more
Credit Controller – Permanent, Part-time (24h per week).Salary £30,000 pro rata; Stockport office based (Free Parking); Start: July/August 2026.This rapidly growing logistics business is seeking an... Show more
Founded in 2006 as a family-run skip hire business in Manchester, our client has grown into the UK's go-to partner for complete site set-up and equipment hire.They were early pioneers in offering h... Show more
Cameron Clarke Associates t/a talent-finder is seeking a Credit Control Administrator to manage the collection of outstanding debts and the sales ledger, reporting to the Operational Finance Manage... Show more
We are seeking a highly skilled and proactive technical and complex claims leader to oversee the daily management of technical and complex insurance claims.This role is critical to ensure service e... Show more
My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK.Next year there will be a record 700,000 learner drivers hitting ... Show more
A local authority in Greater Manchester is seeking a qualified Litigation Lawyer to join their team.This role involves managing debt recovery and litigation, advising on complex legal matters, and ... Show more
Scarsdale Solicitors is expanding its in-house support team and seeks an experienced Credit Controller to manage the firm’s credit processes, chase invoices, and ensure compliance with SRA rules.Th... Show more
A major infrastructure solutions provider is seeking a Head of Credit Control for a 12-month FTC in Ripponden, England.This role requires leading the credit control and contract management function... Show more
Credit Controller - Temporary contract until end of 2026.Location: Keighley (with occasional travel to Nottingham).Salary: £27,000 - £30,000 per annum (potentially higher for an exceptional candida... Show more
Arc Recruitment is seeking an experienced Credit Controller to join a busy finance team on a six‑month fixed‑term contract.This role focuses on cash collection targets and maintaining strong custom... Show more
Compliance Manager – Remote Role - Up to £80k basic salary – Wealth Management.My client is a boutique wealth planning firm with offices in Berkshire who I have met twice and placed 10 staff with o... Show more
We are seeking an experienced Credit Controller to join a busy finance team on a six‑month fixed‑term contract.This is an excellent opportunity for someone who thrives in a fast‑paced environment, ... Show more
Legal Recruitment Expert @ Elevate | LLM, Senior Specialist Global Talent Acquisition Interim Contract/Permanent positions | Remote or Hybrid | UK.Elevate Flexible Legal Resourcing.This is a focuse... Show more
This role is a 12 month FTC Mat cover and is 4 days on site in our Ripponden office.Credit Controller x 18 (including legal recoveries).JLA is a mission critical infrastructure solutions business o... Show more
Workshop SupervisorLocation:North West Salary:£45,000£55,000 + Performance Bonus + Vehicle The CompanyOur client is a well-established and growing engineering services business providing maintenanc... Show more
Ignite Talent Group is seeking an experienced private client solicitor for their offices in Macclesfield or Congleton.The role involves managing a varied caseload including wills, probate, and esta... Show more
