Application Technician

We are seeking a proactive and hands-on Application Technician to join our Engineering team. This is an exciting opportunity for someone who has experience in manufacturing processes who enjoys working on new product development, process improvement, and technical support.

Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.
Working closely with engineers, product management, and manufacturing partners, you'll play a key role in developing, testing, validating, and documenting fibre optic solutions while supporting customers throughout the product lifecycle.
This role also offers the opportunity to travel across Europe approximately once per month, providing on-site technical support, customer training, product qualifications, and assistance to manufacturing partners.
Key Responsibilities for this Application Technician job based In Basingstoke.
As an Application Technician, you will:
Support engineers with the development, assembly, testing, and validation of new fibre optic products and processes.
Produce and maintain Engineering Termination Procedures (ETPs), technical documentation, and instructional videos.
Build proof-of-concept prototypes and assist with new product introductions.
Perform fibre optic connector and cable assembly, including fibre stripping, ribbonising, cleaving, crimping, fusion splicing, polishing, testing, and connector inspection.
Analyse test data and validate fibre system performance using established procedures.
Assist with Design of Experiments (DOE), process verification, troubleshooting, and continuous improvement initiatives.
Work with contract manufacturers by providing technical training, remote support via video and telephone, and assisting with product qualifications and trials.
Travel to customer and manufacturing partner sites across Europe approximately once a month to deliver technical support, conduct training, support product qualifications, and help resolve technical issues.
Support customer investigations, technical queries, and issue resolution.
Maintain a well-organised engineering training laboratory, ensuring equipment, materials, and documentation are accurately labelled and stored.
Interpret engineering drawings, assembly documentation, product specifications, and manufacturing instructions.
About You
We're looking for someone who is technically minded, organised, and enjoys solving problems. You'll be comfortable working independently while collaborating effectively with engineering and cross-functional teams.
Essential Skills & Experience
Experience working with fibre optic connectors (desirable), cables, assembly, and testing procedures.
Knowledge of fibre handling techniques including stripping, cleaving, splicing, polishing, crimping, and inspection.
Understanding of manufacturing documentation, engineering drawings, and product specifications.
Experience supporting manufacturing processes, process improvement, or troubleshooting activities.
Strong organisational skills with excellent attention to detail.
Good computer skills, including Microsoft Office.
Excellent written and verbal communication skills.
Ability to manage multiple priorities in a fast-paced engineering environment.
Willingness and ability to travel within Europe approximately once per month.
A proactive, self-motivated approach with strong problem-solving abilities.
Desirable
Bachelor's degree in Engineering, Science, or another technical discipline, or equivalent practical experience.
Probable experience within optical fibre cable assembly or a related manufacturing environment.
Experience with statistical software and test equipment software.
Knowledge of Design of Experiments (DOE) and process validation.
3D CAD experience (SolidWorks preferred).
Spanish language skills.
Experience supporting customers or contract manufacturers.
What You'll Bring - You'll thrive in this role if you:
Enjoy finding practical solutions to technical challenges.
Take ownership of your work and continuously seek improvements.
Work collaboratively across departments.
Adapt quickly to changing priorities.
Have excellent mechanical dexterity and attention to detail.
Enjoy working with customers and are happy to travel internationally.
Are passionate about delivering high-quality products and customer support.
If you're looking to develop your engineering career within an innovative Basingstoke based technical environment where you'll work on cutting-edge fibre optic technology and have the opportunity to travel across Europe supporting customers and manufacturing partners, we'd love to hear from you.
Apply today to become part of a collaborative engineering team driving product innovation and continuous improvement. xwwtmva Please send your cv over to or call for more information.