Recruitment Assistant

3 months contract with a Local Authority

Job Title: Recruitment Assistant

Job Purpose

The Recruitment and Onboarding Assistant plays a key role in delivering an efficient effective and customer-focused administrative service that supports the Councils recruitment and onboarding activities. The postholder will ensure a positive candidate experience whilst promoting the Councils commitment to diversity equity and inclusion throughout the recruitment process.

Working within the People Services team the role involves supporting recruitment administration processes maintaining accurate employee records monitoring recruitment systems and mailboxes processing onboarding documentation and providing first-line support to internal and external stakeholders.

The Recruitment and Onboarding Assistant will contribute to the successful delivery of the Councils People Plan and ensure recruitment processes are completed accurately professionally and in accordance with Council policies and employment legislation.

Key Responsibilities

Recruitment Administration

• Provide comprehensive administrative support to the Recruitment and Onboarding team.
  
• Monitor shared recruitment mailboxes and process incoming correspondence in line with established procedures and service standards.
  
• Assist with recruitment administration activities ensuring all documentation is processed accurately and within agreed timeframes.
  
• Support hiring managers candidates and stakeholders throughout the recruitment process.
  
• Maintain confidentiality when handling sensitive recruitment and employee information.
  

Onboarding Administration

• Process onboarding documentation and support new starter administration activities.
  
• Monitor Disclosure and Barring Service (DBS) enquiries and process DBS clearance notifications in accordance with agreed procedures.
  
• Escalate complex or high-risk cases to relevant team members where appropriate.
  
• Support the smooth onboarding of new employees ensuring all required checks and documentation are completed.
  

Records Management and Data Processing

• Maintain electronic personnel records and recruitment files accurately and securely.
  
• Upload file index and retrieve recruitment and employment-related documentation using electronic systems.
  
• Manage document storage and ensure compliance with data protection and information governance requirements.
  
• Monitor electronic post and distribute documents to relevant colleagues promptly.
  

Customer Service and Stakeholder Support

• Act as a first point of contact for recruitment and onboarding enquiries from internal and external customers.
  
• Build and maintain positive working relationships with managers candidates schools and external stakeholders.
  
• Respond professionally and courteously to enquiries providing accurate information and guidance.
  
• Support the delivery of an excellent candidate and customer experience.
  

Team Support and Continuous Improvement

• Work collaboratively with Recruitment and Onboarding Administrators Officers and wider People Services colleagues.
  
• Contribute to service improvement initiatives and project work as required.
  
• Assist colleagues during periods of high workload to ensure service delivery targets are achieved.
  
• Participate in training and development activities to maintain and enhance knowledge and skills.
  
• Undertake any other duties appropriate to the role and grade.
  

Experience Required

Essential

• Experience of providing administrative support within a recruitment onboarding HR or people services environment.
  
• Experience of working within a large and complex organisation.
  
• Experience of building positive relationships with internal and external stakeholders.
  
• Experience of managing confidential and sensitive information.
  
• Experience using applicant tracking systems recruitment platforms or HR systems.
  
• Daily use of Microsoft Office applications including Outlook Word Excel and Teams.
  

Desirable

• Experience within local government public sector education or similar environments.
  
• Experience supporting recruitment campaigns and pre-employment checking processes.
  
• Experience processing DBS checks or other employment screening activities.
  
• Experience contributing to service improvement projects.
  

Qualifications

Essential

• GCSEs (or equivalent) including English and Mathematics at Grade C/4 or above.
  
• Strong IT skills with proficiency in Microsoft Office applications.
  

Desirable

• Level 2 or Level 3 qualification in Business Administration Human Resources or a related discipline.
  
• CIPD qualification or working towards a CIPD certification.
  
• Additional training in recruitment onboarding customer service or administration.
  

Knowledge and Skills

Knowledge

• Good working knowledge of Microsoft Office applications including Outlook Word Excel and Teams.
  
• Basic understanding of recruitment and onboarding processes.
  
• Understanding of data protection and confidentiality requirements.
  
• Awareness of diversity equality and inclusion principles within recruitment practices.
  

Skills

• Excellent organisational and administrative skills.
  
• Strong communication and interpersonal skills.
  
• Ability to manage and prioritise workloads effectively.
  
• High level of accuracy and attention to detail.
  
• Ability to work independently and as part of a team.
  
• Problem-solving and decision-making capability.
  
• Strong customer service focus.
  
• Ability to meet deadlines in a fast-paced environment.
  

Key Competencies

• Customer Focus
  
• Communication Skills
  
• Teamwork and Collaboration
  
• Attention to Detail
  
• Time Management
  
• Organisational Skills
  
• Integrity and Confidentiality
  
• Adaptability and Flexibility
  
• Diversity Equality and Inclusion Awareness
  
• Continuous Improvement Mindset
  

Additional Information

Location: Coventry

Working Hours: 37 hours per week

Pay Rate: 16.72 per hour (Umbrella)

Contract Type: Full-Time

Department: People Services

• Payment Schedule: Bi-weekly
  
• Start Date: Immediate start available
  

Closing Date: Applications closing soon early applications are encouraged

Required Skills:

HR Assistant & Recruitment

Employment Type : Full Time
Experience: years
Vacancy: 1