The successful candidate will ensure guests enjoy a welcoming dining experience by delivering attentive service, maintaining cleanliness, and supporting the smooth operation of the breakfast service. Key Responsibilities * Welcome and seat guests in a professional and courteous manner. * Present menus and explain breakfast options, specials, and beverages. * Take accurate food and drink orders and enter them into the point-of-sale (POS) system. * Serve food and beverages promptly and efficiently. * Refill drinks, clear tables, and ensure guests' needs are met throughout their meal. * Prepare and set up the breakfast service area before opening. * Maintain cleanliness and hygiene of dining areas, tables, and service stations. * Restock food, beverages, crockery, cutlery, and condiments as required. * Handle guest enquiries and resolve minor complaints professionally, escalating issues when necessary. * Process payments accurately and balance receipts when required. * Follow food safety, health and safety, and company policies at all times. * Work closely with kitchen and front-of-house teams to ensure efficient service. Skills and Qualifications * Previous experience in hospitality, restaurants, caf s, or hotels is desirable but not essential. * Excellent customer service and communication skills. * Friendly, positive, and professional attitude. * Ability to work efficiently in a fast-paced environment. * Strong organisational and time-management skills. * Ability to work both independently and as part of a team. * Good attention to detail and personal presentation. * Basic numeracy skills for handling payments. * Flexibility to work early mornings, weekends, and public holidays. Working Conditions * Early morning shifts, including weekends and bank holidays. * Standing and walking for extended periods. * Lifting and carrying trays, crockery, and supplies as required. Desirable Attributes * Passion for hospitality and creating positive guest experiences. * Reliable, punctual, and hardworking. * Calm under pressure with excellent problem-solving skills. * Willingness to learn and develop within the hospitality industry.
Breakfast Waiter / Waitress - Chichester • Chichester, West Sussex, United Kingdom
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