Our Client in Blackpool are a local service and repair centre of a national organisation and are looking for recruit a Support administrator to work in the team that are responsible of client support and equipment being received in.
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This is a temporary to permanent opportunity for a candidate who is looking for a long term opportunity in a growing company.
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THIS ROLE IS NOT HYBRID. You must be able to commence immediately and be available for interview.
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Role and Responsibilities:
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* Answer phone calls, provide information to callers or transfer calls
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* Complete administration tasks to process repairs-Including inside and outside repairs
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* Complete administration tasks to process customer quote requests and sales equipment
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* Complete administration tasks to process customer invoice and credit requests
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* Support sales and marketing functions and campaign
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s * Liaise with suppliers and manufacturers to manage requests, price lists, queries, outside repairs, stock and purchase orders
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* Be proficient in raising, processing, receipting and managing purchase orders from customers and suppliers
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* Be proficient in stock control, maintaining prices
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* Complete tasks associated with end of day to support monthly management accounts
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* Work towards and achieve departmental and company targets and KPI's
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* Ensure IT systems are kept up to date with accurate information
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* Build relationships with Customers, Repair Technicians, Sales, Engineering, Key Account Managers, Finance, Service and Compliance Teams and DSO contacts
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Skills Required
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Excellent telephone manner with strong communication and interpersonal skills.
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* Excellent administrative skills with proven work experience
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. * Excellent organisation, co-ordination, time management and problem-solving skills.
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* Ability to establish and maintain good client relationships, both internally and externally at all levels.
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* Ability to respond effectively to changing priorities. * Ability to manage high volume workload but remain focused * Accuracy and attention to detail * In depth understanding of office, daily operations, service levels and KPI's
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* IT literate to an excellent standard-Knowledge of MS Excel
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, Outlook, MS teams, Sage, Microsoft Dynamics
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* Ability to deliver sales through a consultative and technical approach
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* Proven self-starter with ability to structure own day, work independently and as part of a team
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Company Benefits to include:
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\n We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected.\n
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\n JDR is acting as an Employment Agency in relation to this vacancy.\n
Branch Support Administrator • Blackpool, ENG, GB
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