Capital Markets COO - Payments and FX Business Manager

Role Summary

Marex is seeking a high-calibre Capital Markets COO / Business Management professional to support the strategic development and governance of its Capital Markets business. This front-office aligned role will work closely with Sales, Trading, Support and Control Functions, Senior Management and key infrastructure teams to drive business growth, strategic delivery, operational efficiency and regulatory readiness across the Capital Markets platform. A primary focus of the role is to provide FX and Payments product and commercial leadership, ensuring technology priorities align with business objectives, client needs and revenue growth opportunities. Additionally, the individual will be required to lead and coordinate various commercial initiatives, requiring strong stakeholder management, the ability to influence senior audiences, and a proven track record of delivering large-scale business change. This is a hands-on role for someone comfortable operating in a fast-paced environment and able to juggle project execution and day-to-day business management.

Key Responsibilities

Business Management / COO Support

• Support the Capital Markets COO and senior business heads in the day-to-day management and strategic development of the business.
• Act as the Product/ Commercial Lead for the Corporate FX & Private Markets FX business, strategically directing and organising business requirements and technology priorities.
• Work closely with the business to build effective communication channels to understand client & user feedback of the service offering.
• Drive and coordinate key business initiatives across Capital Markets, from initial concept through to delivery and implementation.
• Act as a central point of coordination across Front Office, Operations, Technology, Legal, Compliance, Risk and Finance.
• Track and manage business priorities, strategic workstreams and change initiatives, ensuring clear ownership, governance and timely execution.
• Prepare high-quality materials for senior management, governance forums and executive stakeholders.
• Support development of scalable operating models, governance frameworks and management information.
• Ensure clear escalation and resolution of issues, risks and dependencies.

Strategic Projects and Change Delivery

• Assess new developments and client/business requests for functionality that can be presented to Technology and Management for consideration in a streamlined and efficient manner.
• Lead discussions with the business in respect of vendor consideration for tactical project delivery versus long-term internal team build.
• Hold technology accountable for quality of build and achievement of agreed delivery timelines.
• Lead or support large, business-critical initiatives, including new business launches, capability buildouts and regulatory-driven change.
• Define project scope, operating models, milestones and delivery plans across multiple stakeholders.
• Drive execution across complex, cross-functional programmes with competing priorities and dependencies.
• Ensure delivery is underpinned by strong governance, clear accountability and effective stakeholder communication.
• Influence and align stakeholders across business, infrastructure and control functions to achieve agreed outcomes.
• Support initiatives spanning product expansion, market entry, infrastructure development and process transformation.

Product, Workflow and Operating Model Support

• Champion client experience across digital channels, including client portals and interactions with client service teams.
• Work closely with front office and infrastructure teams to understand and support business activities and workflows.
• Develop a practical understanding of front-to-back processes, operating models and control frameworks.
• Support new product, new market and new workflow assessments, including process mapping, control considerations and implementation readiness.
• Identify opportunities to improve efficiency, scalability and control across business processes.

Regulatory, Governance and Control

• Support the business in maintaining a strong governance and control environment aligned with regulatory expectations.
• Partner with Compliance, Legal, Risk and Finance on governance, regulatory and policy-related matters.
• Coordinate responses to audits, regulatory reviews and internal governance actions.
• Support the preparation of governance materials, committee papers and management reporting.

Stakeholder Management

• Create accountability for adoption and commercialisation of technology products through existing sales teams, identifying where dedicated sales resources may be required.
• Work closely with marketing on product collateral, content development and distribution channels.
• Build and maintain strong relationships across Front Office, Operations, Technology and Control Functions.
• Act as a trusted partner to senior stakeholders, balancing commercial objectives with control considerations.
• Communicate complex topics clearly and effectively to both senior and technical audiences.
• Drive alignment and consensus across stakeholders to enable effective delivery.

Required Skills And Experience

Core Requirements

• Commercially focused mindset with the ability to assess opportunities through a revenue-generation and business growth lens.
• Demonstrable experience in a Product, COO, Business Management, Chief of Staff, Strategy / Execution, Commercial Management or Programme Delivery role within financial services or a similarly complex, regulated environment.
• Proven track record of delivering large-scale, cross-functional business initiatives from concept through to implementation.
• Strong stakeholder management skills, with the ability to influence, challenge and align senior stakeholders across multiple functions.
• Experience coordinating delivery across Front Office, Operations, Technology, Compliance, Legal, Risk and Finance.
• Strong organisational and execution skills, with the ability to manage multiple priorities and drive outcomes.
• Understanding of key financial regulations (e.g. MiFID II, Payment Service Regulations)
• Excellent written and verbal communication skills, including preparation of materials for senior stakeholders and governance forums.
• Strong judgment, problem-solving capability and attention to detail.

Desirable

• Exposure to Capital Markets, in particular FX & Payments asset classes.
• Familiarity with:
• OTC FX across Corporate FX and Private Markets
• Payments or money movement workflows
• Collateralised and uncollateralised trading arrangements
• FX Product knowledge across (Spot, Forwards, NDFs, Options, structured products.)
• Awareness of relevant regulatory frameworks such as MiFID II and/or PSD.

Personal Competencies

• Highly organised, proactive and delivery-focused.
• Strong ability to operate under pressure and manage competing priorities.
• Commercially aware and solution-oriented.
• Confident operating with senior stakeholders.
• Able to simplify complex issues and drive practical outcomes.
• Collaborative, but willing to challenge where necessary.

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