National Account Manager Grocery

Position Title: National Account Manager - Grocers

Location: Wimbledon (2 days)

Reports to: Associate Director Sales Grocery and Discounters

Direct Reports: None

Scope / Brands: Manage a portfolio of 2-3 of the top Grocery retailers (Asda Morrisons Waitrose) in the Grocery channel across Clairol Silvikrin and Shockwaves brands

ABOUT THE WELLA COMPANY

TogetherWEenable individuals to look feel and be their true selves.

WellaCompany is one of the worlds leading beauty companies comprised of a family of iconic brands such as Wella Professionals Clairol OPI Nioxin and ghd. With 6000 employees globally presence in over 100 countries WellaCompany and its brands enable consumers to look feel and be their true selves. As innovators in the hair and nail industry WellaCompany empowers its people to delight consumers inspire beauty professionals engage communities and deliver sustainable growth to its stakeholders.

For additional information about the Wella Company please visit .

THE ROLE

The account management of specified customers to build profitable sales growth for Retail Hair in the Critical Grocery & Discounters channel .

In this case the challenge is clear to maximise performance within the selected retailers via successful account management to continuously improve performance in both revenue and profit.

Business Planning

• Understanding of customer objectives and direction
• Plan develop agree and implement an annual Joint Business Plan with the specified customers activating contingency plans when necessary.
• Agree promotional forecast with Demand Planning to support the achievement of annual Forecasting Accuracy objectives
• Agree monthly promotional support packages with customers including second sites trade marketing and on line support
• Ensure that all opportunities for New Business in the channel either whitespace or expansion with existing customers is seized upon and implemented with excellence

Negotiation

• Agree listings for all new products and brands as appropriate
• Negotiate cost price changes with the customer as appropriate
• Submit all cost price change paperwork to the account and internally in an accurate and timely manner

Forecasting/Supply Chain

• Build contacts with the forecasting and supply chain teams within the customer to work together to manage the most cost-effective supply chain delivering all potential operational efficiencies

Financial responsibilities

• Manage monthly quarterly and annual sales forecasts and provide rationale to AD of Sales
• Review business performance of accounts to ensure on track and course correction in place
• Manage Gross to net controls (trade spending) to optimise profitability
• Manage an investment plan to drive consumer awareness whilst maximising profitability
• Deliver maximum consumer engagement from trade investment
• Prepare acurate financial accruals and implement these with the Commercial team
• Work with the customer and Customer Services to minimise receivables to achieve target Debtor days for the customer
• Authorise all invoices for payment within 7 days of receipt or manage prompt agreement to amend or cancel invoices if raised in error by the customer

Relationships

• Build relationships with the specified retailers at all levels of customer business across both buying and other functions as appropriate (supply merchandising)
• Be the voice of your customers within Wella Retail Hair
• Escalate appropriately on important issues or ones that cannot be resolved
• Ensure great execution of activity instore

QUALIFICATIONS

• Operated successfully at NAM level
• Planning & monitoring: Advanced
• Analytical skills: Advanced
• Consumer / shopper insights: Proficient
• Communication & influencing: Proficient
• Negotiation & sales management: Proficient
• P&L management: Proficiency
• Budget planning: Proficient
• Customer management: Proficient
• Communicates effectively & delivering impactful presentations
• Shows a strong sense of individual accountability and able to work with autonomy
• Is a change champion and pioneers new ideas and approaches
• Committed to deliver results and goes after the stretch target
• Has a flexible approach and adapts to challenges and changing priorities as needed
• Makes fast decisions balancing intuition and facts

WHAT WE OFFER

• 25 days holiday additional day off for your birthday (not including bank holidays)
• 3 days personal leave for your own signification life events
• 2 paid days off for volunteering/charity work
• Optional Wella Pension Scheme (8% employer contribution 3% employee contribution)
• Optional Family Private Medical Insurance Cover
• Income Protection
• Life Insurance (8x base salary up to 2 million payable in the event of your death in service of Wella)
• Staff Discount (80% of all hair products 40% OPI 1 x 50% ghd)
• EAP (Employee Assistance Program)
• Enhanced maternity paternity and adoption leave
• Gym Benefits
• Eye Tests
• WOW Program (Bonus following exit from KKR eligible after successful probation. For permanent employees only)
• Workplace/Nursery Benefits
• 4 weeks working remotely abroad
• Early Friday Finish during Summer

EEO OPPORTUNITIES

The Wella Companywants to meet the aims and commitments set out in its equality policy. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of the workforce in encouraging equality and diversity.

We offer equal employment opportunity to qualified individuals without regard to race religion or belief color national origin age genderdisability sexual orientation gender identity gender expression marital or civil partnership pregnancy and maternity veteran status or any other characteristic protected by law. Wella Company with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact us at: strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills abilities experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled.

English - Please click on thislinkto review the Notification of Equal Opportunity Rights poster

Required Experience:

IC

Employment Type : Full Time
Experience: years
Vacancy: 1