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Zero Surplus
Lead Service Engineer/Service ManagerZero Surplus • Ipswich, Suffolk, UK
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Lead Service Engineer/Service Manager

Lead Service Engineer/Service Manager

Zero Surplus • Ipswich, Suffolk, UK
30+ days ago
Job type
  • Full-time
Job description

Lead Service Engineer/Service Manager (1 day per week at office in Essex) We're delighted to be working exclusively with a well-established precision engineering organisation, seeking a skilled Lead Service Engineer to support its continued growth. The company is recognised for its commitment to quality, innovation, staff satisfaction and advanced manufacturing capabilities, delivering high-performance solutions to a global customer base. This is an excellent opportunity for someone who combines extensive hands-on technical expertise with team leadership and a commitment to delivering exceptional customer service. The Role As Lead Service Engineer, you will spend the majority of your time on the road, around 80%, carrying out service, repair, and calibration work at customer sites, leading from the front on all servicing activity. The company's head office is in South Essex, with the role predominantly focused on clients across East Anglia, with occasional travel further afield. A company van will be provided for business use, and applicants will ideally be based in Essex, Suffolk, or Cambridgeshire. Alongside the hands-on work, you will lead a team of 7 engineers, coordinating which jobs they're on, where they're needed, and ensuring the team runs efficiently across a busy schedule. You will play a key role in setting standards, improving performance, and ensuring a high level of customer satisfaction. Key Responsi...

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Lead Service Engineer/Service Manager • Ipswich, Suffolk, UK

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