Sales Innovation Director

Overview

• Define and maintain the mid and long-term strategic direction of the UK & Ireland MX business, ensuring alignment with European and Global priorities.
• Lead annual business planning, long-range planning and strategic review processes, translating business objectives into actionable plans and measurable outcomes.
• Act as a trusted advisor to the UK Leadership Team, providing insight, challenge and recommendations to support key business decisions.
• Own the governance framework for business performance, ensuring clear visibility of revenue, profitability, market share, operational KPIs and strategic objectives.
• Lead executive performance reviews, business reporting and operational governance processes to identify risks, opportunities and corrective actions.
• Manage and prioritise strategic initiatives that accelerate growth, improve competitiveness, and strengthen Samsung's market position.
• Lead relationships with external research agencies, consultancies and insight partners, ensuring the business maintains a market-leading understanding of customer behaviour and market dynamics.
• Sponsor and lead cross-functional taskforces established to address critical business challenges and opportunities.
• Develop future organisational capabilities by embedding best practice across strategy development, performance management and business governance.
• Provide strategic leadership and vision across the operational functions of the MX business, ensuring alignment between strategic priorities and execution.
• Drive the operating rhythm of the UK MX business, ensuring effective alignment across commercial, operational and strategic planning cycles.
• Champion data-driven decision making through the development of reporting tools, performance dashboards and business analytics capabilities.
• Lead cross-functional transformation programmes focused on simplification, automation and operational excellence.
• Partner closely with Sales, Marketing, Product Management, Finance and European Headquarters to ensure cohesive execution of strategic priorities.
• Ensure the organisation maintains strong planning discipline, governance standards and accountability across all business functions.
• Drive process improvements that increase organisational effectiveness, improve decision-making quality and reduce complexity.
• Establish scalable business processes, governance frameworks and reporting structures that support future growth.
• Lead UK & Ireland logistics and distribution functions, ensuring effective demand planning, supply planning, inventory management and fulfilment performance across all channels.
• Drive forecasting excellence through robust planning processes, scenario modelling and cross-functional collaboration with Product Management, Sales and Headquarters.
• Balance customer requirements, commercial priorities and operational constraints to optimise business outcomes while maintaining healthy inventory levels.
• Drive continuous improvement in forecast accuracy, inventory health, service levels and customer fulfilment performance.
• Ensure strong collaboration between commercial teams and supply chain functions to maximise revenue opportunities and minimise operational risk.
• Develop planning capabilities, tools and governance that improve visibility, responsiveness and execution quality across the business.
• Define a clear vision, key focus areas and operating principles for the Strategy, Operations & Supply Chain organisation, communicating regularly to ensure alignment and engagement.
• Lead and develop senior managers across Strategy & Business Management, Consumer & Market Insights and Supply Chain functions, providing coaching, support and accountability.
• Foster a high-performance culture focused on ownership, collaboration, continuous improvement and commercial impact.
• Ensure clarity, governance and consistency across all people management processes, including objective setting, performance reviews, development planning and talent management.
• Build organisational capability through succession planning, mentoring and leadership development programmes.
• Promote cross-functional collaboration and knowledge sharing across teams to improve organisational effectiveness and decision-making quality.
• Ensure compliance with SEUK policies, processes and governance standards while maintaining a strong focus on employee engagement and wellbeing.
• Create an environment where individuals are empowered to challenge, innovate and continuously improve how the business operates.

Requirements

• Extensive senior leadership experience within strategy, operations, supply chain, commercial management or business transformation roles.
• Demonstrated experience leading large, cross-functional teams within a complex consumer electronics, technology or FMCG organisation.
• Deep understanding of strategic planning, business management, commercial performance and operational governance.
• Proven experience influencing executive stakeholders and driving alignment across diverse functions and leadership teams.
• Strong understanding of demand planning, forecasting, inventory management and end-to-end supply chain operations.
• Exceptional analytical capability with the ability to translate complex data into actionable business recommendations.
• Strong commercial and financial acumen, with experience balancing short-term performance requirements against long-term strategic objectives.
• Demonstrated success leading organisational transformation, process improvement and capability-building initiatives.
• Outstanding communication and stakeholder management skills, with experience working closely with regional and global headquarters teams.
• Proven track record of developing high-performing teams and building future leadership capability.

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