Talent.com
Ad Warrior Ltd
Junior IT Support Desk AdvisorAd Warrior Ltd • London, United Kingdom
Junior IT Support Desk Advisor

Junior IT Support Desk Advisor

Ad Warrior Ltd • London, United Kingdom
20 days ago
Salary
£23,061.00 yearly
Job type
  • Full-time
  • Part-time
  • Permanent
Job description
Junior IT Support Desk Advisor

Salary : Grade 3 - starting at £23,061 and progressing to £24,685

Please note: it is the university's policy to appoint new staff at the bottom of the pay scale, unless there are demonstrable exceptional skills and experience the candidate brings with them.

Term :

Permanent, full-time (Flexible working options are available)

Location : Cirencester, GL7 6JS

The Royal Agricultural University "RAU" has been at the forefront of agricultural education for 180 years and is globally renowned for its links with industry and courses that are designed to meet the demands of the changing land-based sector.

IT Support at the RAU is key to the success of the University by the enabling of academic staff, the enrichment of curriculum and of both face-to-face and distance learning.

The Support Desk team provides software, systems and hardware support to staff, students and other users. This person will be an important member of the team undertaking support activities as directed and working directly with users to provide IT support and escalate issues to enable resolution.

The IT & Estates team are looking for a Junior IT Support Desk Advisor to join the team to provide first line support and triage to end-users (staff, students and visitors to the university), providing solutions where possible, and escalating to more senior team members when required.

They will be involved in the day to day operational tasks of maintenance and support for software and hardware on campus, and will be expected to keep up to date with developments in the field and the ongoing requirements of the university to grow their knowledge and understanding in order to provide high standards of support.

This role would be an excellent development opportunity for those who have an aptitude for computers and IT but don't necessarily have formal training in this area.

Key requirements for the successful candidate are excellent customer service skills, the ability to accurately gather, record and clearly communicate customer issues and needs, and experience in following complex, technical instructions.

The RAU is set in beautiful surroundings and offers a range of Staff Benefits including a 35-hour working week, a generous 30 days annual leave entitlement plus bank holidays (pro rata for part time posts), pension scheme, free and guaranteed parking on campus, discounted catering facilities, free onsite gym, free library services, employee assistance programme, occupational health and counselling services, cycle to work scheme and staff development opportunities.

To Apply

If you feel you are a suitable candidate and would like to work for the RAU, please proceed through the following link to be redirected to our website to complete your application.

https://www.rau.ac.uk/about-rau/work-for-us

Closing date : Wednesday 19th August 2026

Interview date : Wednesday 3rd September 2026

The RAU is an equal opportunities employer and we particularly welcome applications from black and minority ethnic candidates as they are under-represented within the RAU at this level
Create a job alert for this search

Junior IT Support Desk Advisor • London, United Kingdom

Similar jobs

IT Development Team Lead (Full Stack)

Euro Car ParksLondon, GB
Permanent

IT Development Team Lead (Full Stack), Central London.An exciting Development Team Lead (Full Stack) role with a salary of £100,000 plus.We are offering a fantastic opportunity for an experienced.D... Show more

 • Promoted

Retail IT Service Desk Engineer: POS & End-User Support

FAST RETAILING CO., LTD.Greater London, England, GB
Full-time

IT Service Desk Engineer to support our fashion retail operations, including HQ, stores, eCommerce, and distribution centers.You'll handle support requests, triage issues, and ensure technology ope... Show more

 • Promoted

Junior Trade Support Engineer

FasanaraGreater London, England, GB
Full-time

OverviewFounded in 2018, Fasanara Digital is the crypto arm of Fasanara Capital FCA-authorised investment firm managing USD 5 billion.Fasanara Digital is exclusively focused on digital assets and i... Show more

 • Promoted

Deskside IT Support Engineer - Path to Team Lead (London)

Ignite DigitalGreater London, England, GB
Full-time

A leading digital solutions company is seeking a Deskside Support Engineer for their London office.This full‑time role involves providing hands‑on IT support for Windows 10, Office 365, and other t... Show more

 • Promoted

IT Service Desk Support Engineer

Zopa Bank LimitedGreater London, England, GB
Full-time

Opening from Hybrid Template - London (4 days per week).The IT Service Operations provides essential support to users, managing equipment requests, troubleshooting devices, and delivering excellent... Show more

 • Promoted

Desktop Support Engineer

Tenth Revolution GroupCity Of London, England, GB
Full-time

Desktop Support Engineer – EMEA Technology Team.Location: London (Full‑time, office‑based).Must be based in London or a commutable distance.THIS ROLE IS NOT SUITABLE FOR VISA HOLDERS.Configure desk... Show more

 • Promoted

IT Desktop Support- London, United Kingdom (Backfill Engineer).

Axiom TechnologiesGreater London, England, GB
Full-time

Global IT Services partner supporting medium to large-scale enterprises.We are looking for a capable resource to coordinate ranging from simple activities to more complex plans.This role will provi... Show more

 • Promoted

IT Support Engineer

Onyx-ConseilGreater London, England, GB
Full-time +1

We are looking for an experienced individual to join our technical support desk team.You will be responsible for providing first class technical support to our wide customer base of thousands of us... Show more

 • Promoted

IT Support Specialist

Langley James HR & IT RecruitmentCity Of London, England, GB
Full-time

Support Specialist is required by a reputable professional services firm paying up to 40k, the working hours being 10am to 6pm at their head office based in central London.The Company, who have a p... Show more

 • Promoted

Junior IT Support Engineer (Mandarin)

NorthreachGreater London, England, GB
Full-time

About the job Junior IT Support Engineer (Mandarin).Join Our IT Team as a Junior IT Support Engineer!.Are you passionate about technology and ready to take your IT support career to the next level?... Show more

 • Promoted

Trading IT Leader: Support, Infra & Live Desk

Axia Markets ProGreater London, England, GB
Full-time

A leading trading firm based in Greater London is seeking an experienced IT Manager.This hands-on role involves leading a small team, ensuring the stability and improvement of IT services in a fast... Show more

 • Promoted

Junior Application Support Engineer: Fintech Launchpad

Miller Maxwell LtdLondon, England, GB
Full-time

A prestigious asset manager is seeking a proactive Junior Application Support Analyst to join their technology team in London.This entry-level position offers hands-on experience in financial techn... Show more

 • Promoted

Junior Application Support Engineer

Quant CapitalGreater London, England, GB
Full-time

Quant Capital is urgently looking for a.Our client is a well known global Prop Trading firm.They value technology especially the opensource variety as well as scalability and robust performance (mu... Show more

 • Promoted

Junior 1st Line IT Support Engineer - Hybrid Role

GrconsultingGreater London, England, GB
Full-time

Grconsulting in South London is seeking a 1st Line Support Engineer to join their IT team.This role is an excellent opportunity for someone starting their IT career with a friendly and supportive e... Show more

 • Promoted

Service Desk Manager — Lead IT Support (On-site, London Campus)

myGwork - LGBTQ+ Business CommunityLondon, England, GB
Full-time

A prestigious educational institution in London seeks a Service Desk Manager responsible for leading the IT Service Desk team.The ideal candidate will have a strong background in managing support t... Show more

 • Promoted

Service Desk Specialist — 1st Line IT Support (London)

Ashurst Perkins CoieGreater London, England, GB
Full-time

Ashurst Perkins Coie in London is seeking a qualified and dynamic Service Desk Support Technician to join the Immediate Response Team.The role focuses on routing requests to a centralized desk and ... Show more

 • Promoted

IT Support Engineer

Horniman Museum and GardensLondon, England, GB
Full-time

We are looking for an IT Support Engineer to join our team, ensuring the smooth running of our IT systems and providing excellent customer service.This is an exciting opportunity for someone lookin... Show more

 • Promoted

Junior IT Analyst Support Specialist (London, UK)

Alantra Solar Energy AdvisorsGreater London, England, GB
Full-time

Alantra is an independent global financial services firm that provides investment banking and asset management services to midmarket companies, families, and investors.The Group has over 500 profes... Show more

 • Promoted

Onsite IT Support Specialist – Global IT Team

D-ployGreater London, England, GB
Full-time

A dynamic IT solutions company in Greater London is seeking a dedicated IT Support Specialist to provide first- and second-level support for internal users.The ideal candidate will have 2–3 years o... Show more

 • Promoted

IT Support Engineer VIP

Pathfinder - IT RecruitmentGreater London, England, GB
Full-time

Get AI-powered advice on this job and more exclusive features.Pathfinder - IT Recruitment provided pay range.This range is provided by Pathfinder - IT Recruitment.Your actual pay will be based on y... Show more