About us
Spectrum Storage Group is one of the largest storage operators in the UK. With Storebox’s 29 self-storage facilities (8th largest in the UK in the 2025 UK Self Storage Association annual report), and LOVESPACE’s innovative tech-enabled storage and collection service (the largest of its kind in the UK), we can serve just about any storage need, anywhere in the UK. We’ve been changing the way people store their belongings for more than a decade, and we continue to build smart tech to make it easier for people to store on their terms.
The Opportunity
As a member of our Customer Operations Team, you’ll be the friendly, knowledgeable first point of contact for our customers – solving problems, answering questions and making sure every interaction leaves a positive impression. Whether it’s over email, phone or live chat, you’ll be responsible for delivering an amazing service that customers will remember for all the right reasons.
This is an ideal role for someone who’s a true people person – someone who genuinely enjoys connecting with others and swiftly solving problems. You’ll be friendly, empathetic and reliable. Just as importantly, you’ll have great attention to detail, making sure nothing gets missed and customer accounts are kept up to date.
This role is a fixed term contract
Responsibilities will include but are not limited to:
Requirements
The candidate will demonstrate and have the following attributes:
The candidate’s own values will be aligned with the company’s:
Benefits
What is in it for you?
A chance to be at the heart of one of the UK's fast-growing entrepreneurial businesses and have exposure to a team of seasoned entrepreneurs. You'll play a key role in Spectrum Storage Group’s growth, with the opportunity to see how your work directly contributes to our success and multiple options for growth and development.
We look forward to receiving your application!
Customer Service - Fixed Term Contract • London, England, GB
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