Clinical Territory Associate

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare’s hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere—we strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture—our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real-world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let’s advance the world of minimally invasive care.

Job Description

Primary Function of Position:

The Clinical Territory Associate (CTA) will work closely with the Clinical Sales Manager to gain knowledge in all aspects of our business to include technical, clinical, and sales. He or She will train to be a da Vinci Surgery technical and sales expert across all primary surgical specialties to develop surgical robotics programs in the assigned territory. During the first year of the job, the CTA will focus on the technical and clinical aspect of the job, and during the second year of the job, the CTA will progress and begin to focus on the sales aspect of the job. The CTA will have the opportunity to support a specific region by maximizing the utilization of installed da Vinci Surgical Systems by leading product demonstrations/in-services and sales activities.

This position is a developmental role and requires high commitment.

Roles and Responsibilities:

• Case Support -Be a resource to the surgical team by providing guidance, insight, and training on the use of the da Vinci Surgical System.
• Product Demonstrations/In-Services- Lead all technical in-services for customers to include OR staff, surgeons, etc.
• Selling Activities- Contribute to Clinical Sales Manager team quarterly sales goals by helping influence behavior change in customers such as product demonstrations/in- services, OR selling activities, and customer support trainings.
• Customer Support - Support and or coordinate, under the direction of the local sales management team, regional sales and marketing development events that create system awareness and procedure adoption through product demonstrations/in-services and selling activities.
• Administrative Duties- Responsibly manage administrative tasks: reporting of sales/procedures, outcomes of sales activities, submission of expense reports, and assigned ISU on-line modules using company required software systems.
• Act as a Medical Device Consultant, after appropriate training, as per legal requirement and provide guidance, insight, and support in the proper handling of Intuitive medical devices.

Qualifications

Required Knowledge, Skills, and Experience:

• Bachelor’s degree required.
• Minimum 1 year sales experience or 1 year leadership experience.
• Fluent in English and local language as required.
• Ambition and strong work ethic.
• Ability to excel in a high-energy, fast-paced environment.
• Excellent interpersonal skills and persuasive communication skills.
• Proven ability to work effectively as part of a team.
• Ability to travel up to 50%.

Preferred Knowledge, Skills, and Experience:

• Sales degree a plus.

Additional Information

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Export Controls Disclaimer: In accordance with the Export Administration Regulations (15 CFR §, some roles at Intuitive Surgical may be subject to export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.