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Sandwell College
Attendance OfficerSandwell College • Sandwell, West Bromwich, GB
Attendance Officer

Attendance Officer

Sandwell College • Sandwell, West Bromwich, GB
12 days ago
Salary
£39.00 hourly
Job type
  • Permanent
  • Quick Apply
Job description

Description

We're looking for a proactive and organised Attendance Officer to join our Student Services team. If you're passionate about supporting young people, enjoy working with data, and can build positive relationships with students, parents, and colleagues, this could be the perfect opportunity for you.
As an Attendance Officer, you'll play a vital role in promoting excellent attendance across the College. Working closely with tutors, curriculum teams, and student support services, you'll help identify attendance concerns, engage with students and families, and implement strategies that improve attendance and contribute to positive student outcomes.

This role is a permanent role, 39-week term time only, working 22 hours per week.

Please note that shortlisting will not be conducted until mid August.

Key Responsibilities

  • Monitor daily attendance and follow up on unexplained absences
  • Work closely with tutors and curriculum teams to address attendance concerns
  • Communicate confidently with students, parents, carers, and external stakeholders regarding attendance
  • Analyse attendance data to identify trends and students requiring additional support
  • Maintain accurate records of interventions, actions, and outcomes
  • Monitor students identified as being at risk and coordinate appropriate support
  • Produce attendance reports and provide staff with regular updates, targets, and improvement strategies
  • Attend meetings and contribute to initiatives that promote positive attendance across the College

Skills, Knowledge and Expertise

  • GCSE English and Maths (or equivalent)
  • Experience of working with young people or learners in an education or customer-focused environment
  • Experience of maintaining accurate records and using data to monitor performance
  • Excellent communication skills, both face-to-face and over the telephone
  • Strong administrative skills, including experience using Microsoft Word and Excel
  • The ability to build positive working relationships with students, colleagues, parents and external agencies

Benefits

✅ Top-Tier Salaries – We offer sector-leading pay with some of the most competitive salaries around

🏖 Unbeatable Time Off – Enjoy 35-50 days of annual leave, plus 8 bank holidays AND extra time off at Christmas – because work-life balance is essential

🚀 Fast-Track Your Career – Take advantage of dedicated development days, career pathways, and talent schemes designed to help you grow and succeed

🚴 Cycle to Work Scheme – A healthier, greener, and more cost-effective way to commute

💆♀️ Exclusive Discounts on Onsite Services – Save on Bliss Hair & Beauty Salon, dog grooming, car health checks, and more

🏋 Fitness Perks – Enjoy our college gym facilities or discounted rates at local gyms to keep you feeling your best

💰 Generous Pension Contributions – We invest in your future with 23.68% employer contribution for teaching roles and 21.5% for non-teaching roles

🛍 Retail & Travel Discounts – Unlock exclusive savings on high street brands, local transport, cross-country travel. UNIDAYS, Student Beans and Blue Light Discount

📜 Free Will Writing – We’ve got your back with professional support for your future planning

💉 Free Flu Vaccine – Stay healthy and protected at no cost to you

🧘 Wellbeing Support – Access confidential counselling services and wellness platforms to support your mental and emotional health

🏆 We Celebrate You! – We recognise and appreciate your hard work with awards, recognition events, and celebration days throughout the year.
Sandwell Family of Colleges is a group of educational institutions located in the West Midlands region of England, offering a diverse range of courses and programs to cater to various interests and career aspirations. The family comprises of Sandwell College, Cadbury Sixth Form College, Central St Michael, Professional Academy, Central St Michaels Science, Engineering and Manufacturing Centre. With state-of-the-art facilities, experienced teaching staff, and a commitment to student success, the Sandwell Family of Colleges provides a supportive and inclusive learning environment, enabling individuals to pursue their educational and career goals effectively. Sandwell Family of Colleges is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We have robust policies and procedures in place to ensure a safe and secure learning environment for all our students and staff. At Sandwell Family of Colleges, we believe that creating a safe, nurturing and inclusive environment is essential for enabling our students to thrive academically and personally. We are unwavering in our commitment to safeguarding and will continue to uphold the highest standards to protect the most vulnerable members of our community.

Please note that as part of our onboarding process, you will be required to either undergo an Enhanced DBS check or provide your existing Enhanced DBS certificate if you are registered with the Update Service.

We expect all applicants to be fully transparent about any information that may be disclosed as part of this check so that we can discuss it at the earliest opportunity. For more information on what may show on your Enhanced DBS check please visit: https://vetting.com/blog/what-shows-and-doesnt-on-a-dbs-check/

We reserve the right to close this job vacancy before the advertised application deadline.
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Attendance Officer • Sandwell, West Bromwich, GB

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