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Talentwise Solutions Legal Recruitment Ltd
Client Relations AssistantTalentwise Solutions Legal Recruitment Ltd • Coventry, West Midlands (County), UK
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Client Relations Assistant

Client Relations Assistant

Talentwise Solutions Legal Recruitment Ltd • Coventry, West Midlands (County), UK
30+ days ago
Job type
  • Full-time
  • Permanent
Job description

Client Relations Assistant – Law Firm Location: Coventry city centre, with onsite parking Salary: £25,000 per annum About the firm A multi award-winning, Lexcel and CQS accredited, Legal 500-recognised law firm based in modern, purpose-built offices in Coventry with free parking onsite. The firm was established over 10 years ago, following the merger of several leading law firms in Coventry, and their roots go back over 100 years. The firm offer a comprehensive employee benefits package. You’ll be working in fabulous state of the art, modern, open plan offices which are light and bright, with some great facilities, making for a great collaborative, enjoyable working environment where you really feel part of a team. What you’ll be doing: This is a full-time permanent job working 9am to 5.15pm Monday to Friday (36.25 hours per week) The role will involve: Answering inbound calls in a professional, friendly and reassuring manner Speaking with prospective clients to understand their needs Making follow-up calls to prospective clients Providing updates during the early stages of a client's journey Directing enquiries to the appropriate team Building trust and rapport with clients Helping clients feel welcomed, listened to and supported from the moment they get in touch, ensuring they receive an outstanding, positive customer service experience Providing r...

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Client Relations Assistant • Coventry, West Midlands (County), UK

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