Exciting Opportunity Customer Reconnection Representative
Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.
We are seeking motivated and professional individuals across the UK on both an employed and self-employed basis.
As a Customer Reconnection Representative, you'll be the face of Ascent, visiting customers and helping reconnect them with the support available from their lender. This is an active, field-based role, ideal for individuals who enjoy meeting people, working independently, and managing their own workload.
We welcome applications from individuals from all backgrounds. Attitude, communication skills, professionalism, and reliability are more important than specific industry experience, as full training and ongoing support will be provided.
About the Role
This is a customer-facing role where you'll visit customers in their homes, gather information, identify any support needs, and encourage positive engagement with their lender.
Working across your designated territory, you'll manage your own diary while delivering a professional and empathetic customer experience. The role offers a high degree of autonomy and requires flexibility, including evening and weekend visits when required.
No two days are the same, making this an ideal opportunity for individuals who enjoy working in a fast-paced environment, building rapport with people from all walks of life, and achieving positive outcomes for customers and clients alike.
Your Responsibilities Will Include
What We Offer Employed Basis
What We're Looking For
Required Documentation
(Requirements may vary depending on whether you are applying on an employed or self-employed basis.)
Why Join Us?
At Ascent, we pride ourselves on creating a supportive, inclusive, and collaborative environment where your contributions truly make a difference. We are committed to helping our people grow through comprehensive training, ongoing support, professional development opportunities, and a culture built on fairness, integrity, and customer care.
Whether you're looking to start a career in field-based customer engagement or bring existing experience to a growing organisation, Ascent offers an exciting opportunity to make a real impact while developing your career. xwwtmva
Join us and help reconnect customers with the support they need.
Customer Representative Field Based • Cambridge, Cambridgeshire, United Kingdom
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