Talent.com
Pertemps
Homelessness Prevention & Solutions Support OfficePertemps • Harrow, South East, UK
Homelessness Prevention & Solutions Support Office

Homelessness Prevention & Solutions Support Office

Pertemps • Harrow, South East, UK
10 days ago
Salary
£16.71 hourly
Job type
  • Full-time
  • Permanent
Job description
Job Tittle: Homelessness Prevention & Solutions Support Officer
Location: Harrow Civic Centre, Forward Drive, Harrow, HA3 8NT
Employer: Pertemps Recruitment Partnership (on behalf of London Borough of Harrow)
Contract: Temporary - March 2027
Hours: 36 hours per week, Monday to Friday
Work Style: Office Based
Rate: £16.71 per hour PAYE

Pertemps Recruitment Partnership is seeking an experienced Homelessness Prevention & Solutions Support Officer to join the Housing Team at the London Borough of Harrow. This role offers an excellent opportunity to support the delivery of vital homelessness prevention services and ensure residents receive timely, accurate and compassionate guidance.

Key Responsibilities:
  • Register new applicants on the relevant housing databases and ensure all required documentation is uploaded and maintained accurately.
  • Act as the first point of telephone contact for individuals seeking housing advice, offering initial guidance and directing them to the appropriate service for further support.
  • Book appointments for Homelessness Prevention & Solutions Officers, including arranging visits outside normal office hours when required. Inform clients straight away if an appointment is delayed or cancelled and rearrange at a time that suits them.
  • Handle challenging situations calmly, including supporting clients who may be distressed, upset or difficult.
  • Manage complaints and provide initial advice to clients about their housing or homelessness applications.
Candidate Profile:
  • Experience of dealing with the public on a daily basis, both over the phone and face to face, within a customer focused environment.
  • Background in Housing
  • Experience of working in an office environment, handling a range of different tasks and responsibilities on a daily basis.
  • Able to write clearly, accurately and concisely, producing straightforward and easy to understand information.
About us:
For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees.

London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting www.cifas.org.uk/fpn
Create a job alert for this search

Homelessness Prevention & Solutions Support Office • Harrow, South East, UK

Similar jobs

Housing Solutions Officer

Spencer Clarke GroupEngland, London, Kingston upon Thames
£20.00 hourly
Full-time
Quick Apply

Spencer Clarke Group are seeking a.In this role, you will work with residents facing homelessness or housing difficulties, providing advice, developing solutions and helping households secure safe,... Show more

Male Complex Needs Support Worker

SeeAbilityLeatherhead, ENG, GB
Full-time

Support Worker Make Every Day Matter!.Manual UK driving licence preferrable\n.Due to the current needs of the home, we are only able to accept applications from male applicants!. Show more

 • Promoted

Tenancy Sustainment Specialist — Homelessness Prevention

Park Avenue RecruitmentLuton, England, GB
Full-time

Park Avenue Recruitment is seeking a Tenancy Sustainment Officer for a Bedfordshire local authority to help residents sustain their accommodation and prevent tenancy breakdown.You will work closely... Show more

 • Promoted

Inclusion Support Officer (HLTA)

Coast and Vale Learning TrustEsher, England, GB
Full-time

Inclusion Support Officer (HLTA).Pay Grade PS6 (FTE £31,905 to £34,216).Starting pro‑rata salary £27,803.We are seeking to appoint an enthusiastic, dedicated and creative individual with experience... Show more

 • Promoted

Learning Support Assistant – One-to-One Help for Complex Needs

Axcis Education RecruitmentUxbridge, England, GB
Full-time

A leading education recruitment agency is seeking a Learning Support Assistant in Uxbridge to provide one-to-one and small group support for learners with complex needs.You will assist with persona... Show more

 • Promoted

Advocate

Get Staffed Online RecruitmentMorden, ENG, GB
Full-time

This three-year pilot project, to deliver a coordinated Advocacy Resilience and Financial Wellbeing Service supporting adults recovering from mental health crisis and experiencing financial hardshi... Show more

 • Promoted

Family Support & Group Coordinator

Home-Start ElmbridgeWalton on Thames, ENG, GB
Part-time +1

Family Support and Group Coordinator.Salary:£31,000per annum, FTE.Hours:Part-time, 25 hours per week.Location:Home-Start Elmbridge, Walton-on-Thames.Responsible to:Director of Services.Home-S... Show more

 • Promoted

Homelessness Prevention & Solutions Officer

Pertemps Network GroupHarrow, England, GB
Permanent

Homelessness Prevention & Solutions Officer.Pertemps Recruitment Partnership (on behalf of London Borough of Harrow).Forward Drive, Harrow, HA3 8NT.Temporary – 6 months, possible extension.Pertemps... Show more

 • Promoted

Special Needs Learning Support Assistant

AcademicsDorking, GB
Full-time

Calling All Psychology, Criminology, And Sociology Graduates.Special Needs Learning Support Assistant - Dorking - Surrey.Are you a recent or soon-to-be graduate in Psychology, Criminology, or Socio... Show more

 • Promoted

Housing Solutions Leader - Homelessness & Social Housing

5 Star RecruitmentEsher, England, GB
Full-time

A local government organization in Esher, UK, is seeking an experienced leader for its Housing Solutions Service.The role involves managing a team, overseeing service delivery, and ensuring complia... Show more

 • Promoted

Inclusion Support Officer (HLTA) — Student Success

Esher Church of England High SchoolEsher, England, GB
Full-time

Esher Church of England High School is seeking an Inclusion Support Officer (HLTA) to work 37.The role offers progression within PS6 pay scale (£31,905 to £34,216 FTE) with a pro-rata starting sala... Show more

 • Promoted

Housing Solutions & Prevention Specialist

Pertemps Network GroupHarrow, England, GB
Temporary

A leading recruitment agency is seeking a proactive Homelessness Prevention & Solutions Officer to join the Housing Services team in Harrow.Key responsibilities include providing housing advice, ma... Show more

 • Promoted

Employment Team Leader (Mental Health)

Red 5 PeopleNew Barnet, ENG, GB
Full-time

You will be leading the Barnet Team.This role is not formally hybrid, however, there may be occasional opportunities to work from home on a non-contractual basis, depending on business needs and di... Show more

 • Promoted

Inclusion Support Officer (HLTA)

Esher Church of England High SchoolEsher, England, GB
Full-time

Inclusion Support Officer (HLTA).Pay Grade PS6 (FTE £31,905 to £34,216).Starting pro-rata salary £27,803.We are seeking to appoint an enthusiastic, dedicated and creative individual with experience... Show more

 • Promoted

Mental Health Access Navigator (Homelessness Support)

WEBRECRUITTwickenham, England, GB
Full-time

WEBRECRUIT is supporting a homelessness charity in Twickenham by recruiting a Mental Health Access Worker.You will be the consistent point of contact for clients who are rough sleeping or living wi... Show more

 • Promoted

Student Support Coach

PeoplePlusFeltham, ENG, GB
Full-time

Be the first step in a learners journey.Were looking for a proactive and compassionate.This is a key front-facing role where youll support learners from their very first interaction with education,... Show more

 • Promoted

Frontline Homelessness Prevention Caseworker

Hillingdon CouncilUxbridge, England, GB
Full-time

Hillingdon Council is recruiting Homelessness Caseworkers to join our Housing Needs and Homelessness Service.You will manage a varied caseload, undertake assessments, develop Personalised Housing P... Show more

 • Promoted

Head of Inclusive Learning Support

Henry BlueWeybridge, England, GB
Full-time

Henry Blue is seeking a Head of Additional Learning Support (ALS) for a well-established college in Surrey.You will lead the ALS team, shape the SEND strategy and ensure compliant, student-centred ... Show more

 • Promoted

Deputy Manager - Learning Disabilities

MacIntyreHaynes, England, GB
Full-time

Whether you're an experienced Deputy Manager or ready to take the next step into leadership, we'd love to hear from you.Join us as a Deputy Manager at our supported living home in Flitwick, Bedford... Show more

 • Promoted

Positive Behaviour Support Practitioner (Care Homes)

Elysium HealthcareHertfordshire, ENG, GB
Full-time

Are you an Assistant Psychologist looking to step into a new role or an experienced Positive Behaviour Support Practitioner looking for a fresh start?.If so, work alongside the Psychology team to s... Show more