Reservations Executive - Clerkenwell, London
The Zetter is a quiet celebration of intimate spaces, timeless imperfection, and unapologetic British eccentricity. With our collection of boutique hotels, townhouses, and parlours nestled in London’s most characterful neighbourhoods, we offer more than a stay — we curate experiences brimming with thoughtful details, curated charm, and stories layered into every corner.
Our food and drink are an extension of this ethos — carefully crafted menus, perfectly poured cocktails, and service that feels warm, attentive, and never scripted. We believe that dining and drinking at The Zetter should be as memorable as sleeping under our roofs
The Role
The Reservations Executive is a guest-focused role responsible for handling reservations across our hotels and hospitality-led spaces. Based in London, you will be the first point of contact for many of our guests, responding to booking enquiries, providing expert product knowledge, and ensuring every reservation is accurate, seamless, and welcoming.
This is a role for someone who enjoys people, thrives in a fast-paced environment, and takes pride in doing the details well. You’ll work closely with Front Office, Revenue, and Sales teams, ensuring we deliver excellent service while supporting occupancy and revenue goals.
About You
Experience & Capability
What Awaits You at The Zetter
We are an equal opportunity employer, and all applications will receive consideration for employment without regard to any protected characteristics by law.
Reservations Executive - Clerkenwell, London • London (Greater), London (Greater), United Kingdom
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