Drive commercial growth while making a genuine difference to our community’s health and wellbeing. *About Circadian Trust : * Circadian Trust operates Active Lifestyle Centres in South Gloucestershire; large leisure facilities attracting over 2.5 million visitors a year.
Renowned as a people focused trust, Active Lifestyle Centres have a mission of "Making a positive difference to our communities by inspiring active lifestyles for all." *What You'll Be Doing : * You will own the end-to-end customer journey, maximising growth through both sales, experience and retention initiatives. * Develop sales and customer experience processes. * Look for innovative solutions, embracing new technology. * Seek and drive new business opportunities. * Act as a coach and mentor to the operational teams, inspecting standards and inspiring change. * A member of the senior management team with full accountability and autonomy for a central area of the business. *What We're Looking For : * You'll have a proven track record in a fast paced leisure, hospitality or related sector.
Your commercial acumen and ideas will help drive our continued growth whilst recognising our over-arching goal of getting more people active. * Exceptional interpersonal skills. * Commercially astute, but service-driven. * Innovative, passionate, and wanting to make a difference. * The ability to understand the motivation of staff and customers and develop sales and experience processes that grow our customer base and keep customers for longer. * A NVQ Level 4 / bachelor’s degree in a related discipline, or equivalent relevant professional qualification. * As least 5 years’ experience in a similar role within the leisure industry or related leisure, hospitality or cultural setting.
A great work life balance. * Access to world-class facilities in a non-intimidating setting. * A highly autonomous role within an award winning company. * Free access to our facilities. * Discounted family memberships.
Ready to shape the future of community leisure while driving real commercial impact? Apply now to join our team!
Head of Sales & Experience – Thornbury (Bristol) • Bath, Somerset, United Kingdom
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