Sales Support Administrator

Department: Business Development

Reports to: Sales Administration Manager

Salary: up to £26,500 DOE

Location: Reading

The Opportunity

This is an exciting opportunity to provide day-to-day administrative and commercial support to our Business Development Managers as they secure new opportunities across electricity, water, and heat networks. You’ll be at the heart of the action, ensuring new enquiries are accurately captured, processed, and progressed in line with internal governance requirements.

From the moment an enquiry is received through to project handover, you’ll help coordinate information, support new project set-up, and make sure everything is managed efficiently and accurately. Your work will be critical in keeping projects moving smoothly and supporting business growth.

As a key member of the Sales & Commercial team, this role offers full visibility across the sales lifecycle and valuable exposure to utility infrastructure projects. You’ll gain hands-on experience in sales support, project coordination, and commercial administration - making this an ideal role for someone looking to build a strong foundation in the commercial side of the utilities sector.

Key Responsibilities

• Provide comprehensive administrative and coordination support to the Sales and Business Development team.

• Take ownership of the new enquiry process, ensuring all enquiries are logged, tracked, and progressed in accordance with internal procedures and governance requirements.

• Maintain and manage accurate project and client information within the CRM system, ensuring data integrity and pipeline visibility.

• Support the preparation, distribution, and tracking of project documentation, proposals, and sales materials.

• Coordinate the onboarding of new projects, ensuring all required documentation and approvals are in place prior to operational handover.

• Act as a central coordination point between Sales, Commercial, Technical, and Operations teams to ensure smooth project progression.

• Support and administer NAV and utility adoption processes, tracking milestones and proactively highlighting risks or delays.

• Provide timely administrative support and updates for key clients and internal stakeholders.

• Assist with reporting on sales activity, pipeline status, and key performance metrics as required.

• Manage diaries, meetings, and scheduling for the Sales team.

• Support continuous improvement of internal sales processes, documentation, and administrative systems.

About You

• Excellent communication skills with the ability to build effective relationships with internal teams and external stakeholders.

• Highly organised, with strong attention to detail and the ability to manage multiple priorities.

• Strong IT skills, with proficiency in Microsoft Word, Outlook, PowerPoint, Excel, and DocuSign.

• Comfortable working with CRM systems and managing structured project data.

• Proactive, with strong problem-solving skills and the ability to work independently.

• Ability to remain calm under pressure and work to deadlines with accuracy.

• An interest in infrastructure, utilities, or commercial environments would be beneficial but is not essential.

Your Development and Benefits

At Leep, we believe in stable growth and putting our people first. Our 5-year strategic growth plan gives us stability today and prepares us for the future, while nurturing a strong collaborative and supportive culture.

Our benefits include:

• Salary which aligns to your experience and skillset

• 25 days paid holiday + bank holidays

• An additional day off to celebrate your birthday

• Commission scheme (eligible after probation)

• Company pension plan

• Health Cash plan through Westfield Health

• Option to purchase additional holiday days through our Holiday Buying Scheme

• Engagement committee with events throughout the year, including Christmas Party, Summer Party and individual team socials

• Paid professional memberships relevant to your role and access to professional development opportunities

Our Values

At the forefront of everything we do:

Safety, Customer Promise, Accountability, Reliability, Respect, Flexibility

Equal Opportunities

Leep Utilities is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment. We do not discriminate on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. If you require any appropriate accommodations during the application or interview process, please let us know.