The Housing Navigator Service Lead works in partnership with SIFA’s Homeless Intervention Team and Birmingham City Council’s Housing Directorate to ensure that individuals coming to SIFA in need of housing are provided with the necessary support and guidance to engage with the Local Authority and access safe, sustainable accommodation that adequately meets their needs. A key focus of the role is to identify and address the barriers that may otherwise prevent an individual from accessing such accommodation.
The post holder will also ensure that individuals accessing accommodation are signposted to other relevant services that may enable them to sustain their tenancies. The post holder will be a strong leader and communicator who can engage with partner agencies and other SIFA services to ensure those accessing the space receive the correct assistance. The Service Lead reports to the HIT Service Manager and plays an essential role in the operational delivery of SIFA Fireside’s vision.
Key tasks (selection of):
1. Provide direct line management and supervision for Housing Navigators.
2. Facilitate integrated service provision through close working alongside other Service Leads, ensuring individuals requesting housing assistance are given clear guidance and appropriate support to access accommodation.
3. Carry out advocacy on behalf of clients where required.
4. Support and review the active caseload of Housing Navigators.
5. Maintain an up-to-date knowledge of safeguarding policies and procedures, contributing to their ongoing development across the organisation and acting as the first point of reference for Housing Navigators. The post holder will also act as the first escalation point concerning incidents and complaints.
For the full list of Key Tasks, Working Conditions Requirements, please see the Job description and Person Spec link on our website.
Housing Navigator Service Lead • Birmingham, England, GB
Invest Surveying is seeking an experienced Residential Surveyor to join our growing surveying operation, focused exclusively on Level 2 HomeBuyer Surveys within the investment property sector.This ... Show more
Interim Financial Transformation Lead (Adults Commissioning).Hybrid 1-2 days per week on site.We are recruiting on behalf of our client for an experienced.Interim Financial Transformation Lead. Show more
Randstad Construction Property Engineering is seeking an experienced Resident Liaison Officer (RLO) for a social housing project in Cheltenham.The role covers frontline resident engagement, coordin... Show more
McCormack Partners, based in Birmingham, is looking for 2 experienced Contracts Managers to oversee house building projects in the area.Candidates should have a background in scaffolding contracts ... Show more
Build Recruitment is seeking a Resident Liaison Officer in Cheltenham to support social housing projects.The role involves liaising with tenants and contractors during site visits, assisting with p... Show more
Liberty Group in Birmingham is seeking a proactive Tenant Liaison Officer to act as the central link between residents, service delivery teams and clients.You will help ensure access is achieved, n... Show more
A leading regional construction firm in Sandwell is seeking an experienced Site Manager to oversee the affordable housing new build project.The successful candidate will manage on-site activities, ... Show more
EY is seeking a Solution Portfolio Delivery Manager to lead the delivery of approved solution architectures into fully designed, configured and rollout‑ready managed services solutions.The role inv... Show more
Location: Mobile Worker (Worcester, Birmingham, Coventry) 37 Hours per week.Provide technical support in the delivery and development of responsive repairs and maintenance services.Plan, organise a... Show more
Talk Recruitment is seeking an M&E Coordinator/Manager for a leading UK building contractor.You will split time between visiting 2-3 live sites nationwide, with flexibility for one day remote work,... Show more
Version 1 is looking for an experienced Java Technical Lead to join their expanding UK Digital Data & Cloud Practice.You will be involved in the design, development, and maintenance of cloud-based ... Show more
Think Recruitment is seeking an experienced Site Manager to oversee day-to-day operations on occupied social housing refurbishment projects in Cheltenham.You will manage subcontractors, ensure heal... Show more
Build Recruitment Limited is seeking a Resident Liaison Officer for a temporary role in Cheltenham.The successful candidate will conduct site visits with tenants and contractors, assist with produc... Show more
Excellent opportunity for an experienced, qualified candidate to join the team in one of our children's residential homes.We are a rapidly expanding organisation who are currently offering a ve... Show more
Due to continued growth, we are delighted to be working with a highly successful, award-winning estate agency as they look to welcome an experienced Mortgage Advisor into their established and ambi... Show more
A social housing organization in the UK seeks an Application Support Analyst to enhance its core business systems, especially its Housing Management System.The ideal candidate will provide expert s... Show more
Residential Children's Home in Wolverhampton.Have you got what it takes to succeed The following information should be read carefully by all candidates.Hours:Full-time, Permanent (40 hours/week).Sh... Show more
The Guidewire Technical Lead plays a pivotal role in driving the successful implementation, configuration, and optimisation of Guidewire solutions within an organisation.The Technical Lead brings d... Show more
A global professional services company based in Birmingham is seeking an experienced professional to join their Sustainability and Net Zero team.This role involves leading projects, managing junior... Show more
P3 Charity in Wolverhampton is seeking a Maintenance Team Leader to enhance the lives of service users by ensuring their homes are well-maintained and safe.You will be pivotal in the property maint... Show more
){kind=logo}