Facilities & Maintenance Assistant

Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.

We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.

Are you a motivated, proactive person with an eye for detail? If so, we would welcome you to apply for the position of Maintenance Assistant at the 5-Star Culloden Estate & Spa.

Located on the outskirts of Belfast City, the 18th century estate features 12 acres of beautifully landscaped gardens, a palatial spa, restaurants, and 98 bedrooms, all requiring a high standard of maintenance.

Under the leadership of our Facilities Manager, you will have the opportunity to work with our friendly team, develop your skills, and enjoy the variety offered by a role in hospitality. Find out more about why our people love working for Hastings Hotels here.

The successful candidate can expect to work mainly daytime hours on a rota basis and must be available to work alternate weekends.

This full-time position offers a salary of up to £25,000 per annum. We are also open to discussing the role on a part-time basis, ideally 3 or 4 days per week. The salary for part-time work will be pro-rata the full-time equivalent.

We offer a range of benefits including free staff meals, employee discounts, 29 days holiday plus your birthday, and opportunities for career progression and development. For further details about our employee benefits click here.

The company reserves the right to apply enhanced short-listing criteria.

To find out more about Hastings Hotels and what our company offers please visit https://www.hastingshotels.com/careers.html

Hastings Hotels is an Equal Opportunities Employer.

About The Role

• To assist with routine and remedial work to ensure equipment and facilities are maintained.

• To assist with ensuring adequate and appropriate spares and parts stock and records are kept up to date.

• To assist in ensuring all emergency equipment is maintained and in working order.

• To ensure that emergency procedures are effective, implemented, and appropriate training is carried out.

• To assist with the maintenance of a safe environment in compliance with health, safety, fire, hygiene and security legislation and company polices and procedures.

• To assist with effective communication and relationships with other hotel departments, suppliers and agencies to maintain an effective operation and ensure guest satisfaction.

• To assist in promoting and encouraging a harmonious working environment where all staff are treated with respect and dignity.

• Any other duties as required by management.

Required Criteria

• A right to work within the United Kingdom
• Excellent attention to detail
• Good communication, numeracy and IT skills
• Educated to Level 2 (GCSE Grades A-C) or the equivalent in English and Mathematics
• Previous experience in a relevant role such as maintenance person, tradesperson, caretaker, or facilities
• Previous experience gained within a commercial building

Desired Criteria

• Previous experience in a Hotel setting or other hospitality environment
• Qualifications and/or experience in a trade such as joinery, plumbing, or electrical

Skills Needed

Prioritisation, Problem Solving, Risk Assessments, Exceptional Customer Service Skills

About The Company

Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, a stand-alone gastro-pub, and a luxury spa. From city centre buzz to seaside resort, each outlet has a distinctive personality and market positioning.

For over 50 years this family owned business has successfully established its identity in the market because we place quality and service at the heart of everything we do. Quality in the design of our properties and their upkeep. Quality in the local sourcing of the food and drink we offer our guests... and quality in our people, people with personality, attention to detail, and a desire to develop their careers with us.

Company Culture

Our guests remember the small details.

The open fire in the lounge. The supremely comfy beds. The fabulous breakfast... and the interactions they had with our people. It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that.

We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey...

Company Benefits

We offer a range of benefits including free staff meals, cash and credit card tips, employee discounts, 29 days holiday plus your birthday, and opportunities for career progression and development.

Vacation, Paid time off, Retirement plan and/or pension, Employee development programs, Employee discounts, Competitive salary, Preferential room rates, Family and friends rates, Discount on meals purchased , Discount on spa treatments or products, Free meals during shifts, Free parking or Discounted parking , Employee Assistance Scheme, Wellbeing Scheme, Employee Recognition Scheme, On the job learning, Access to Health & Wellbeing app, Long service awards, Staff celebration events, Company employee App

Salary

Up to £25,000.00 per year