Technical Delivery Manager (TDM)

What You’ll Do Versori is Manchester's first Y Combinator-backed company, founded to solve one of enterprise technology's most persistent problems: fast, flexible integration between complex business systems. In March 2026, Versori was acquired by Avalara, a global leader in tax compliance automation, bringing our integration platform to a significantly larger enterprise customer base. We are seeking a Technical Delivery Manager with a strong background in project and programme management, combined with solid technical understanding of system integrations. You will own delivery for a portfolio of key client integration projects, acting as the primary point of technical and delivery accountability from kick-off through go-live and into ongoing support. What Your Responsibilities Will Be Technical Project Delivery: Own end-to-end delivery of client integration projects, ensuring solutions are delivered on time, within scope and to a high technical standard. Team Coordination: Manage and coordinate software development and solutions engineering resource to deliver against agreed project plans. Requirements Gathering: Lead requirements-gathering sessions with clients, translating business needs into clear, actionable technical delivery plans. Client Demonstrations: Conduct client-facing demonstrations of Versori's integration platform, clearly articulating its capabilities and business value. Issue Triage & Resolution: Act as first point of escalation for delivery blockers, resolving issues directly with Solutions Engineers and escalating complex cases to a Solution Architect where required. Progress Tracking & Reporting: Track delivery progress against plan, reporting regularly to the COO and providing clear updates to internal and external stakeholders. Stakeholder Management: Manage clients as key stakeholders throughout the delivery lifecycle, ensuring their needs and expectations are understood and met. Team Management: Line-manage a team of in house Solutions Engineers, including workload planning and day-to-day support. What You'll Need to be Successful Essential Minimum of 2 years' experience in technical delivery, project management, or a related role. Good understanding of how software systems and integrations work. Ability to quickly learn and apply new technical concepts. Strong organisational skills, with the ability to manage multiple concurrent projects. Excellent stakeholder management and client-facing communication skills. A technical background, or demonstrable strong technical knowledge, is required. Desirable Experience managing distributed or offshore teams. Prior experience in an iPaaS, integration platform, or B2B SaaS environment. Avalara is an AI-first Company AI is embedded in our workflows, decision-making, and products. Success here requires embracing AI as an essential capability. You’ll bring experience using AI and AI-related technologies, ready to thrive here. You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers. You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too. How We'll Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.Technical Project Delivery: Own end-to-end delivery of client integration projects, ensuring solutions are delivered on time, within scope and to a high technical standard. Team Coordination: Manage and coordinate software development and solutions engineering resource to deliver against agreed project plans. Requirements Gathering: Lead requirements-gathering sessions with clients, translating business needs into clear, actionable technical delivery plans. Client Demonstrations: Conduct client-facing demonstrations of Versori's integration platform, clearly articulating its capabilities and business value. Issue Triage & Resolution: Act as first point of escalation for delivery blockers, resolving issues directly with Solutions Engineers and escalating complex cases to a Solution Architect where required. Progress Tracking & Reporting: Track delivery progress against plan, reporting regularly to the COO and providing clear updates to internal and external stakeholders. Stakeholder Management: Manage clients as key stakeholders throughout the delivery lifecycle, ensuring their needs and expectations are understood and met. Team Management: Line-manage a team of in house Solutions Engineers, including workload planning and day-to-day support.