Job summaryThis post as Pathway Lead within Urgent Neighbourhood Services will work within the Leadership team of the Directorate. The services within the Directorate are Urgent Community Response, Hospital @ Home, Advanced Clinical Practitioners and the Digital Hub.
This post will work across the services offering operational and clinical leadership working closely with the Lead ACP and Directorate Manager.
The Pathway Lead is pivotal in ensuring high quality care is delivered throughout the Services.
Main duties of the job- Ensure the efficient and effective running of the services.
- Supervise the provision and delivery of the pathway services by working in collaboration with Clinical Leads, Team Lead and team members.
- Develop and implement operational management systems and process pathways specific for the individual services patients, in collaboration with services within and external to the Organisation.
- Work alongside the Team Lead and/or Clinical Leads offering critical challenge within current practice, thus ensuring that all care delivered is evidence based, effective and efficient.
- Ensure that all care provided by the team members is evaluated and reviewed and efficiency maximised.
- Adopt a LEAN methodology and philosophy.
- Lead with key stakeholders on the identification, development and evaluation of operational objectives and create the appropriate SOP's, protocols, and strategies to maintain efficiency and effectiveness.
- Identify actual or potential operational/service risks, taking appropriate action, using when required the appropriate reporting structures, in accordance with Trust policies and guidelines.
About usWe hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:- Between 27-33 days of annual leave plus bank holidays
- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
- NHS Staff discounts
- Cycle to work scheme
- Salary finance - for loans, savings, budget planning and tips on managing debt
- Stockport Credit Union- for local financial advice
Job responsibilities- Ensure patient involvement is integral to all service improvement activity.
- Develop strong links with patient and carer groups identifying opportunities for involvement and engagement in any service redesign activity.
- Ensure appropriate referral and care pathways across service areas are cohesive and interface effectively to ensure smooth transition of patients.
- Work collaboratively with the service Clinical Leads thus ensuring that operational process is aligned to professional practice.
- Ensure staff keep accurate and comprehensive patient records (written and electronic) in line with professional and Trust standards of practise, adhering to guidance and best practice
Person SpecificationEducation & QualificationsEssential- Registered Professional RN/AHP
- First level degree or equivalent experience
- Management /leadership qualification or equivalent experience
- Project management qualification or experience
- Postgraduate study at advanced level, or equivalent experience
Desirable- Non Medical Prescribing V300
- Coaching qualification or experience
- Clinical examination/skills L7 or equivalent module or experience
KnowledgeEssential- Understanding of clinical risk and incident management, patient safety and clinical quality improvement initiatives
- Awareness of clinical governance and impact on practice
- Awareness of local and national issues
ExperienceEssential- Experience of working in senior clinical or managerial role for 2yrs
- Evidence of significant practical contribution to service development
- Change management experience and direct involvement with service redesign
- Evidence of managing complex patients, and advanced communication in stressful and emotional situations
- Evidence of continuous professional development and practical application to work place
- Caseload coordination and management
- Experience of management of complaints and complaints processes
- Ability to demonstrate solid understanding of Primary Care and secondary care interface
- Commitment to the development of integrated working with Primary and Secondary care
Skills & AbilitiesEssential- Documented evidence of advanced clinical skills and competencies
- Excellent interpersonal skills with effective oral and written communication, with advanced communication skills and ability to initiate difficult and challenging conversations Confidence to discuss patient management with senior colleagues
- Confidence and ability to accurately assess and manage complex patients
Work related CircumstancesEssential- Flexible and adaptable in approach to work
- Holds current driving licence and car owner with insurance for business use
- Reliable work record
Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK RegistrationApplicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).