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Reed
Customs SupervisorReed • Manchester, Lancashire, UK
Customs Supervisor

Customs Supervisor

Reed • Manchester, Lancashire, UK
13 days ago
Job type
  • Full-time
  • Permanent
Job description

Customs Supervisor

Location: North ManchesterSalary: up to £45,000 + BenefitsType: Full-Time, Permanent

100% office based position

About the Opportunity

An established and growing international logistics and supply chain business is seeking an experienced Customs Supervisor to lead customs operations and support a high-performing team. This confidential opportunity would suit an individual with strong customs clearance expertise, leadership experience, and a thorough understanding of UK customs regulations and compliance.

Working within a fast-paced environment, you will oversee customs clearance activities, manage operational priorities, support team development, and ensure high standards of compliance and customer service are maintained.

Key Responsibilities

Customs Operations

  • Manage and oversee import and export customs declarations, ensuring accuracy and timely submission
  • Act as the primary point of contact for customs-related queries from customers, colleagues, and external stakeholders
  • Monitor customs entries and ensure all follow-up actions are completed efficiently
  • Maintain a strong understanding of UK customs legislation and ensure compliance with current regulatory requirements
  • Ensure all shipment records and customs documentation are accurately maintained within operational systems

Team Leadership

  • Supervise and support a customs operations team, ensuring workloads are effectively managed and allocated
  • Monitor individual and team performance against operational targets and service standards
  • Identify training needs and implement development plans to enhance team capability
  • Provide guidance, coaching, and support to promote continuous improvement and operational excellence

Commercial & Financial Responsibilities

  • Ensure customs duty and tax payments are processed and invoiced appropriately
  • Maintain awareness of operational costs and profitability
  • Support month-end processes, including financial reporting and account reconciliation activities
  • Ensure customer invoicing is completed accurately and within agreed timescales
  • Produce performance and operational reports for management review

Customer & Compliance Focus

  • Build and maintain strong, professional relationships with customers and business partners
  • Ensure compliance with all relevant customs regulations, trade agreements, tariff requirements, and border controls
  • Promote best practice and adherence to internal processes and operational standards

About You

  • Minimum 5 years' experience within Customs, Freight Forwarding, International Trade, or a related sector
  • Strong knowledge of UK customs procedures and compliance requirements
  • Experience supervising or managing operational teams
  • Sound understanding of customs regimes and procedures, including inward and outward processing concepts
  • Knowledge of trade agreements, tariff classifications, and duty management processes
  • Experience working with IPAFFS and customs clearance platforms
  • Excellent communication and stakeholder management skills
  • Strong attention to detail and the ability to prioritise work in a deadline-driven environment

What's on Offer?

  • Competitive salary package
  • Career progression opportunities within a growing business
  • Supportive and collaborative working environment
  • Exposure to a diverse international customer base

If you are keen to find out more, please contact Adam Norris at Reed or apply now.

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Customs Supervisor • Manchester, Lancashire, UK

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