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TIME Appointments Ltd
Freight Forwarding ManagerTIME Appointments Ltd • Felixstowe, Suffolk, UK
Freight Forwarding Manager

Freight Forwarding Manager

TIME Appointments Ltd • Felixstowe, Suffolk, UK
12 days ago
Job type
  • Full-time
Job description

Time Appointments are working on behalf of a successful freight forwarding business in Felixstowe who are seeking a Freight Forwarding Manager to join their close-knit team. This role would be an ideal next step for an experienced Operations Supervisor, or similar, looking to take the next step in their career.

This is a hands-on operational role, where you’ll be fully responsible for managing the day-to-day operations of the UK branch, and leading by example while still being actively involved in driving sales and progressing the business towards success.

Key Duties & Responsibilities:

  • Overseeing the daily operations of the UK branch, covering import/export movements
  • Leading, motivating, and developing the operations team, setting clear performance expectations
  • Ensuring efficient handling of shipments, meeting service levels, deadlines, and customer expectations
  • Maintain strong relationships with carriers, agents, and key customers
  • Actively contributing to business growth through client engagement and new business development
  • Managing and developing key customer accounts
  • Preparing and presenting quotations, negotiating rates, and maximising profitability
  • Supporting the wider business in achieving revenue and margin targets

The Ideal Candidate:

  • Extensive transport and freight forwarding experience, with a strong commercial mindset
  • Proven experience in a Supervisory role, or similar, within freight forwarding, and ready to step up in a more senior position
  • Experience in successfully leading, motivating, and developing an operations team towards success
  • Fully competent in all aspects training and coaching employees
  • Excellent business acumen, along with an energetic and confident nature to drive staff towards success
  • Strong understanding of UK continent customs requirements
  • Strong sales and negotiation abilities, comfortable providing quotes and advising customers
  • Hands-on approach with excellent problem-solving skills
  • Able to communicate confidently with clients and colleagues
  • Positive, team-focused attitude and desire to grow with the business

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Freight Forwarding Manager • Felixstowe, Suffolk, UK

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