Facilities Officer UK

Location: Mobile - Hemel Hempstead to London

Job Type: Permanent

Rate: £30,000 per annum

Start Date: Immediately

Days Required: Monday to Friday

Hours: 8 hors/day - 40 hours/week

Grosvenor Services

In line with section 8 of the asylum and immigration act 1996, no individual will be employed by Grosvenor Services unless they can provide original documents that prove their nationality and eligibility to work in the UK this applies to all job applicants.

Please note all successful applicants will have access to their employee portal to view and print their payslips as we follow a "paperless" policy within our company.

Grosvenor Services is an Equal Opportunities Employer

Grosvenor Security

In line with section 8 of the asylum and immigration act 1996, no individual will be employed by Grosvenor Security unless they can provide original documents that prove their nationality and eligibility to work in the UK this applies to all job applicants.

Please note all successful applicants will have access to their employee portal to view and print their payslips as we follow a "paperless" policy within our company.

Grosvenor Security is an Equal Opportunities Employer.

About the Role

We are seeking a reliable Facilities Officer to join our team in Hemel Hempstead. The Facilities Officer (Hard Services) is responsible for supporting the safe, compliant and efficient operation of building services across the estate. The role will deliver non-technical planned preventative maintenance (PPM) activities, undertake minor reactive maintenance works, support statutory compliance requirements and ensure facilities remain safe, functional and fit for purpose. The post holder will act as a key on-site representative for Hard Services, working closely with occupiers, contractors and service providers to ensure high standards of building maintenance and customer service are maintained.

The will be a requirement to go to other sites between Hemel, Reading and London for Holiday cover.

Key Responsibilities

Planned Preventative Maintenance (PPM)

Water hygiene flushing regimes

Domestic water temperature monitoring

Emergency lighting function tests

Fire door visual inspections

Meter readings

Plant room inspections

Building condition checks

Compliance inspections and audits

Maintaining CAFM records

Activities are not limited to the above

Reactive Maintenance

Basic plumbing repairs

Minor joinery and fabric repairs

Door and lock adjustments

Furniture repairs

Ceiling tile replacement

Signage installation

Basic decorating and making-good works

Replacement of lamps

Activities are not limited to the above

Compliance Support

Complete compliance checks and inspections

Maintain accurate records and documentation

Assist with audits

Support health and safety inspections

Identify and report compliance risks

Monitor contractor compliance activities

Contractor Management

Escort contractors on site

Issue permits where authorised

Monitor contractor performance

Ensure contractor compliance

Report on service delivery issues

Customer Service

Respond to facilities requests

Provide stakeholder updates

Support building occupants

Promote excellent customer experience

Health, Safety & Environmental Responsibilities

Work in accordance with H&S policies

Conduct dynamic risk assessments

Report incidents and near misses

Maintain safe working areas

Support sustainability initiatives

Requirements

Essential Experience

Facilities Management or Property Maintenance experience

Routine PPM inspection experience

Minor maintenance and repair experience

Understanding of statutory compliance requirements

CAFM system experience

Customer-facing experience

Essential Knowledge

Water hygiene monitoring

Emergency lighting testing

Building fabric maintenance

Health & Safety legislation

Permit-to-work awareness

Basic M&E knowledge

Essential Skills

Organisation

Attention to detail

Work prioritisation

Communication

Record keeping and reporting

Problem solving

Microsoft Office skills

Essential Qualifications

GCSEs or equivalent including Maths and English

Full UK Driving Licence (if required)

Desirable Qualifications

IOSH Working Safely or Managing Safely

Water Hygiene Awareness

IWFM Level 2/3

First Aid at Work

Asbestos Awareness

Fire Safety Awareness

Why Join Us?

• Competitive Pay.
• Supportive Team Environment: Join a friendly team that values your contributions and promotes a positive atmosphere.
• Opportunity for Growth: Gain experience and develop skills in a role that offers potential for advancement.