TWC HOME GROUP
Customer Service Coordinator
Join the team keeping our customers informed, reassured and looked after
Reports to: Operations Manager
Department: Installation Office
Hours: Monday–Friday, 8:00am–4:00pm
Location: Headlands Grove Trading Estate, SN2 7JQ
Salary & Package: £25,000 per annum + holidays. Full training provided.
About the Role
TWC Home Group is looking for a Customer Service Coordinator to be the friendly, organised voice our customers rely on — from the moment their installation is booked, right through to aftercare. You'll be the central point of contact between our customers, installers, service engineers and office team, making sure every job runs smoothly and every customer feels well looked after.
What You'll Be Doing
Customer Communication
Aftercare
Service & Remedial Management
Scheduling & Logistics
Reception & Office Support
What We're Looking For
Essential
Desirable
Interested in joining TWC Home Group?
Apply now with your latest CV
INDLS
Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Customer Service Coordinator • Swindon, Wiltshire, England
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