The Food & Beverage Manager will direct the strategic initiatives and objectives of the Food & Beverage department, as well as managing day to day operations through the engagement of the team. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness.
As a Food & Beverage Manager, you'll keep your department running like clockwork and lead your team to ensure our guests have an incredible experience with us. Take a deep breath because you'll be stepping into a busy role! You'll think creatively to offer first-class customer service and go above and beyond to deliver the best possible experiences for our guests.
If you're our ideal Food & Beverage Manager, you will:
* Lead by example and let your personality shine through
* Be visible on the floor, so that the team knows you've got their backs
* Ensure KPIs are set and support the team in achieving these
* Lead regular team meetings - not only will this help with building relationships but a coffee chat goes a long way!
* Complete and issue rotas in advance - life/work balance is important, your team need to be able to make plans outside of work too
* Identify any training opportunities - we want you and your team to build a future with Leonardo Hotels
Some of the perks you could enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
- Talent referral scheme
- Thank You Week: from ice cream trucks to yoga classes and lots in between!
- Wellbeing Calendar
- Ongoing job-related training programmes with clear paths for progression
We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
Why come join us?
We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!
Food and Beverage Manager • Exeter, Devon, England
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