Blink24 is the boutique distribution business within Select Tech Group. As Sales Support Executive you are the operational engine behind the Commercial Team, ensuring exceptional Customer Service, seamless order fulfilment and outstanding collaboration across Sales, Purchasing, Logistics, Marketing and Finance. This role combines customer focus, commercial awareness and operational excellence.
About the Role:
Provide proactive sales and operational support to the Blink24 Commercial team, ensuring customers receive an outstanding experience while maintaining efficient end-to-end order management, supplier coordination and reporting
Why Join Select Technology Group:
This is an opportunity to join a growing Irish technology and retail business where your expertise will make a genuine difference. You will work with a collaborative team, contribute to meaningful improvements and develop your career in an organisation that values professionalism, innovation and continuous learning.
Key Responsibilities Include (but are not limited to):
Enter customer orders daily and ensure fast response times to customers regarding ETA's
and queries.
Raise customer invoices & assist finance with any invoice queries.
Set up new customers on request from Brand Manager and liaise with finance to ensure
credit limit is applied and documentation is recorded.
Assist with Purchasing, set up new supplier/products.
Raise POs in line with forecasts and weekly requirements.
Monitor open orders with suppliers & update retail teams with ETA's.
Mange inbound communications between supplier & warehouse. Raise any delivery
discrepancies with suppliers.
Provide Marketing material to Marketing Dept for Web set up.
Help with processing return requests and arrange credits for customers once goods are
received in the warehouse. Submit faulty returns & recalls with suppliers and follow up for
credit.
Prepare shipping paperwork and request delivery bookings for a range of customers, also
prepare commercial invoices for international shipments.
Assist with compiling weekly and monthly sell through and stock reports for suppliers.
Produce reports at request of Sales Director/Brand Manager
Available to handle ad-hoc requests from customers and Sales Director/Brand Manager
Requirements:
Desirable:
2 - 4 years' experience in office administration.
Extensive experience with Microsoft Office suite of products, including intermediate Microsoft Word and Excel skills.
Excellent interpersonal skills.
Superb oral and written communication skills.
Positive disposition with a can do attitude.
3rd level qualification.
IND1
Blink 24 Sales Support Executive • Exeter, England, GB
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